Publikationen

In order to support work-integrated learning scenarios task- andcompetency-aware knowledge services are needed. In this paper we introducethree key knowledge services of the APOSDLE system and illustrate how theyinteract. The context determination daemon observes user interactions andinfers the current work task of the user. The user profile service uses theidentified work tasks to determine the competences of the user. And finally, theassociative retrieval service utilizes both the current work task and the inferredcompetences to identify relevant (learning) content. All of these knowledgeservices improve through user feedback.

The paper suggests a way to support work-integrated learning for knowledge workwhich poses a great challenge for current research and practice. We first present a WorkplaceLearning Context Model which has been derived by analyzing knowledge work and the knowledgesources used by knowledge workers. The model specifies an integrative view on knowledgeworkers’ work environment by connecting learning, work and knowledge spaces. We then focuson the part of the context which specifies learning goals and their interrelations to task and domainmodels. Our purpose is to support learning needs analysis which is based on a comparison of tasksperformed in the past to those tasks to be tackled in the future. A first implementation in theAPOSDLE project is presented including the models generated for five real world applications andthe software prototype. We close with an outlook on future work.