Lindstaedt Stefanie , Kump Barbara, Beham Günter, Pammer-Schindler Viktoria, Ley Tobias, de Hoog R., Dotan A.
2010
We present a work-integrated learning (WIL) concept which aims atempowering employees to learn while performing their work tasks. Withinthree usage scenarios we introduce the APOSDLE environment whichembodies the WIL concept and helps knowledge workers move fluidly alongthe whole spectrum of WIL activities. By doing so, they are experiencingvarying degrees of learning guidance: from building awareness, over exposingknowledge structures and contextualizing cooperation, to triggering reflectionand systematic competence development. Four key APOSDLE components areresponsible for providing this variety of learning guidance. The challenge intheir design lies in offering learning guidance without being domain-specificand without relying on manually created learning content. Our three monthsummative workplace evaluation within three application organizationssuggests that learners prefer awarenss building functionalities and descriptivelearning guidance and reveals that they benefited from it.
Lindstaedt Stefanie , Beham Günter, Stern Hermann, Drachsler H., Bogers T., Vuorikari R., Verbert K., Duval E., Manouselis N., Friedrich M., Wolpers M.
2010
This paper raises the issue of missing data sets for recommender systems in Technology Enhanced Learning that can be used asbenchmarks to compare different recommendation approaches. It discusses how suitable data sets could be created according tosome initial suggestions, and investigates a number of steps that may be followed in order to develop reference data sets that willbe adopted and reused within a scientific community. In addition, policies are discussed that are needed to enhance sharing ofdata sets by taking into account legal protection rights. Finally, an initial elaboration of a representation and exchange format forsharable TEL data sets is carried out. The paper concludes with future research needs.
Beham Günter, Kump Barbara, Lindstaedt Stefanie , Ley Tobias
2010
According to studies into learning at work, interpersonal help seeking is the most important strategy of how people acquireknowledge at their workplaces. Finding knowledgeable persons, however, can often be difficult for several reasons. Expertfinding systems can support the process of identifying knowledgeable colleagues thus facilitating communication andcollaboration within an organization. In order to provide the expert finding functionality, an underlying user model is needed thatrepresents the characteristics of each individual user. In our article we discuss requirements for user models for the workintegratedlearning (WIL) situation. Then, we present the APOSDLE People Recommender Service which is based on anunderlying domain model, and on the APOSDLE User Model. We describe the APOSDLE People Recommender Service on thebasis of the Intuitive Domain Model of expert finding systems, and explain how this service can support interpersonal helpseeking at workplaces.
Beham Günter, Jeanquartier Fleur, Lindstaedt Stefanie
2010
This paper introduces iAPOSDLE, a mobile application enabling the use of work-integrated learning services without being limited by location. iAPOSDLE makes use of the APOSDLE WIL system for self-directed work-integrated learning support, and extends its range of application to mobile learning. Core features of iAPOSDLE are described and possible extensions are discussed.
Beham Günter, Lindstaedt Stefanie , Kump Barbara, Resanovic D.
2009
Lindstaedt Stefanie , Beham Günter, Ley Tobias, Kump Barbara
2009
Work-integrated learning (WIL) poses unique challenges for usermodel design: on the one hand users’ knowledge levels need to be determinedbased on their work activities – testing is not a viable option; on the other handusers do interact with a multitude of different work applications – there is nocentral learning system. This contribution introduces a user model and correspondingservices (based on SOA) geared to enable unobtrusive adaptabilitywithin WIL environments. Our hybrid user model services interpret usage datain the context of enterprise models (semantic approaches) and utilize heuristics(scruffy approaches) in order to determine knowledge levels, identify subjectmatter experts, etc. We give an overview of different types of user model services(logging, production, inference, control), provide a reference implementationwithin the APOSDLE project, and discuss early evaluation results.
Lindstaedt Stefanie , , , Lokaiczyk R., Kump Barbara, Beham Günter, Pammer-Schindler Viktoria
2008
In order to support work-integrated learning scenarios task- andcompetency-aware knowledge services are needed. In this paper we introducethree key knowledge services of the APOSDLE system and illustrate how theyinteract. The context determination daemon observes user interactions andinfers the current work task of the user. The user profile service uses theidentified work tasks to determine the competences of the user. And finally, theassociative retrieval service utilizes both the current work task and the inferredcompetences to identify relevant (learning) content. All of these knowledgeservices improve through user feedback.
Zinnen A., Hambach S., Faatz A., Lindstaedt Stefanie , Beham Günter, Godehardt E., Goertz M., Lokaiczyk R.
2008
Aehnelt M., Ebert M., Beham Günter, Lindstaedt Stefanie , Paschen A.
2008
Knowledge work in companies is increasingly carried out by teams of knowledge workers. They interact within and between teams with the common goal to acquire, apply, create and share knowledge. In this paper we propose a socio-technical model to support intra-organizational collaboration which specifically takes into account the social and collaborative nature of knowledge work. Our aim is to support in particular the efficiency of collaborative knowledge work processes through an automated recommendation of collaboration partners and collaboration media. We report on the theoretical as well as practical aspects of such a socio-technical model.