Dennerlein Sebastian, Treasure-Jones Tamsin, Lex Elisabeth, Ley Tobias
2016
Background: Teamworking, within and acrosshealthcare organisations, is essential to deliverexcellent integrated care. Drawing upon an alternationof collaborative and cooperative phases, we exploredthis teamworking and respective technologicalsupport within UK Primary Care. Participants usedBits&Pieces (B&P), a sensemaking tool for tracedexperiences that allows sharing results and mutuallyelaborating them: i.e. cooperating and/orcollaborating.Summary of Work: We conducted a two month-longcase study involving six healthcare professionals. InB&P, they reviewed organizational processes, whichrequired the involvement of different professions ineither collaborative and/or cooperative manner. Weused system-usage data, interviews and qualitativeanalysis to understand the interplay of teamworkingpracticeand technology.Summary of Results: Within our analysis we mainlyidentified cooperation phases. In a f2f-meeting,professionals collaboratively identified subtasks andassigned individuals leading collaboration on them.However, these subtasks were undertaken asindividual sensemaking efforts and finally combined(i.e. cooperation). We found few examples ofreciprocal interpretation processes (i.e. collaboration):e.g. discussing problems during sensemaking ormonitoring other’s sensemaking-outcomes to makesuggestions.Discussion: These patterns suggest that collaborationin healthcare often helps to construct a minimalshared understanding (SU) of subtasks to engage incooperation, where individuals trust in other’scompetencies and autonomous completion. However,we also found that professionals with positivecollaboration history and deepened SU were willing toundertake subtasks collaboratively. It seems thatacquiring such deepened SU of concepts andmethods, leads to benefits that motivate professionalsto collaborate more.Conclusion: Healthcare is a challenging environmentrequiring interprofessional work across organisations.For effective teamwork, a deepened SU is crucial andboth cooperation and collaboration are required.However, we found a tendency of staff to rely mainlyon cooperation when working in teams and not fullyexplore benefits of collaboration.Take Home Messages: To maximise benefits ofinterprofessional working, tools for teamworkingshould support both cooperation and collaborationprocesses and scaffold the move between them
Hasani-Mavriqi Ilire, Geigl Florian, Pujari Suhbash Chandra, Lex Elisabeth, Helic Denis
2016
In this paper, we study the process of opinion dynamics and consensus building in online collaboration systems, in which users interact with each other following their common interests and their social profiles. Specifically, we are interested in how users similarity and their social status in the community, as well as the interplay of those two factors influence the process of consensus dynamics. For our study, we simulate the diffusion of opinions in collaboration systems using the well-known Naming Game model, which we extend by incorporating an interaction mechanism based on user similarity and user social status. We conduct our experiments on collaborative datasets extracted from the Web. Our findings reveal that when users are guided by their similarity to other users, the process of consensus building in online collaboration systems is delayed. A suitable increase of influence of user social status on their actions can in turn facilitate this process. In summary, our results suggest that achieving an optimal consensus building process in collaboration systems requires an appropriate balance between those two factors.
Kopeinik Simone, Kowald Dominik, Hasani-Mavriqi Ilire, Lex Elisabeth
2016
Classic resource recommenders like Collaborative Filteringtreat users as just another entity, thereby neglecting non-linear user-resource dynamics that shape attention and in-terpretation. SUSTAIN, as an unsupervised human cate-gory learning model, captures these dynamics. It aims tomimic a learner’s categorization behavior. In this paper, weuse three social bookmarking datasets gathered from Bib-Sonomy, CiteULike and Delicious to investigate SUSTAINas a user modeling approach to re-rank and enrich Collab-orative Filtering following a hybrid recommender strategy.Evaluations against baseline algorithms in terms of recom-mender accuracy and computational complexity reveal en-couraging results. Our approach substantially improves Col-laborative Filtering and, depending on the dataset, success-fully competes with a computationally much more expen-sive Matrix Factorization variant. In a further step, we ex-plore SUSTAIN’s dynamics in our specific learning task andshow that both memorization of a user’s history and clus-tering, contribute to the algorithm’s performance. Finally,we observe that the users’ attentional foci determined bySUSTAIN correlate with the users’ level of curiosity, iden-tified by the SPEAR algorithm. Overall, the results ofour study show that SUSTAIN can be used to efficientlymodel attention-interpretation dynamics of users and canhelp improve Collaborative Filtering for resource recommen-dations.
Kraker Peter, Peters Isabella, Lex Elisabeth, Gumpenberger Christian , Gorraiz Juan
2016
In this study, we explore the citedness of research data, its distribution overtime and its relation to the availability of a digital object identifier (DOI) in the ThomsonReuters database Data Citation Index (DCI). We investigate if cited research data ‘‘im-pacts’’ the (social) web, reflected by altmetrics scores, and if there is any relationshipbetween the number of citations and the sum of altmetrics scores from various social mediaplatforms. Three tools are used to collect altmetrics scores, namely PlumX, ImpactStory,and Altmetric.com, and the corresponding results are compared. We found that out of thethree altmetrics tools, PlumX has the best coverage. Our experiments revealed thatresearch data remain mostly uncited (about 85 %), although there has been an increase inciting data sets published since 2008. The percentage of the number of cited research datawith a DOI in DCI has decreased in the last years. Only nine repositories are responsible for research data with DOIs and two or more citations. The number of cited research datawith altmetrics ‘‘foot-prints’’ is even lower (4–9 %) but shows a higher coverage ofresearch data from the last decade. In our study, we also found no correlation between thenumber of citations and the total number of altmetrics scores. Yet, certain data types (i.e.survey, aggregate data, and sequence data) are more often cited and also receive higheraltmetrics scores. Additionally, we performed citation and altmetric analyses of allresearch data published between 2011 and 2013 in four different disciplines covered by theDCI. In general, these results correspond very well with the ones obtained for research datacited at least twice and also show low numbers in citations and in altmetrics. Finally, weobserved that there are disciplinary differences in the availability and extent of altmetricsscores.
Santos Patricia, Dennerlein Sebastian, Theiler Dieter, Cook John, Treasure-Jones Tamsin, Holley Debbie, Kerr Micky , Atwell Graham, Kowald Dominik, Lex Elisabeth
2016
Social learning networks enable the sharing, transfer and enhancement of knowledge in the workplace that builds the ground to exchange informal learning practices. In this work, three healthcare networks are studied in order to understand how to enable the building, maintaining and activation of new contacts at work and the exchange of knowledge between them. By paying close attention to the needs of the practitioners, we aimed to understand how personal and social learning could be supported by technological services exploiting social networks and the respective traces reflected in the semantics. This paper presents a case study reporting on the results of two co-design sessions and elicits requirements showing the importance of scaffolding strategies in personal and shared learning networks. Besides, the significance of these strategies to aggregate trust among peers when sharing resources and decision-support when exchanging questions and answers. The outcome is a set of design criteria to be used for further technical development for a social tool. We conclude with the lessons learned and future work.