Fessl Angela, Apaolaza Aitor, Gledson Ann, Pammer-Schindler Viktoria, Vigo Markel
2019
Searching on the web is a key activity for working and learning purposes. In this work, we aimed to motivate users to reflect on their search behaviour, and to experiment with different search functionalities. We implemented a widget that logs user interactions within a search platform, mirrors back search behaviours to users, and prompts users to reflect about it. We carried out two studies to evaluate the impact of such widget on search behaviour: in Study 1 (N = 76), participants received screenshots of the widget including reflection prompts while in Study 2 (N = 15), a maximum of 10 search tasks were conducted by participants over a period of two weeks on a search platform that contained the widget. Study 1 shows that reflection prompts induce meaningful insights about search behaviour. Study 2 suggests that, when using a novel search platform for the first time, those participants who had the widget prioritised search behaviours over time. The incorporation of the widget into the search platform after users had become familiar with it, however, was not observed to impact search behaviour. While the potential to support un-learning of routines could not be shown, the two studies suggest the widget’s usability, perceived usefulness, potential to induce reflection and potential to impact search behaviour.
Fruhwirth Michael, Pammer-Schindler Viktoria, Thalmann Stefan
2019
Data plays a central role in many of today's business models. With the help of advanced analytics, knowledge about real-world phenomena can be discovered from data. This may lead to unintended knowledge spillover through a data-driven offering. To properly consider this risk in the design of data-driven business models, suitable decision support is needed. Prior research on approaches that support such decision-making is scarce. We frame designing business models as a set of decision problems with the lens of Behavioral Decision Theory and describe a Design Science Research project conducted in the context of an automotive company. We develop an artefact that supports identifying knowledge risks, concomitant with design decisions, during the design of data-driven business models and verify knowledge risks as a relevant problem. In further research, we explore the problem in-depth and further design and evaluate the artefact within the same company as well as in other companies.
Barreiros Carla, Pammer-Schindler Viktoria, Veas Eduardo Enrique
2019
We present a visual interface for communicating the internal state of a coffee machine via a tree metaphor. Nature-inspired representations have a positive impact on human well-being. We also hypothesize that representing the coffee machine asa tree stimulates emotional connection to it, which leads to better maintenance performance.The first study assessed the understandability of the tree representation, comparing it with icon-based and chart-based representations. An online survey with 25 participants indicated no significant mean error difference between representations.A two-week field study assessed the maintenance performance of 12 participants, comparing the tree representation with the icon-based representation. Based on 240 interactions with the coffee machine, we concluded that participants understood themachine states significantly better in the tree representation. Their comments and behavior indicated that the tree representation encouraged an emotional engagement with the machine. Moreover, the participants performed significantly more optional maintenance tasks with the tree representation.
Pammer-Schindler Viktoria
2019
This is a commentary of mine, created in the context of an open review process, selected for publication alongside the accepted original paper in a juried process, and published alongside the paper at the given DOI,
Xie Benjamin, Harpstead Erik, DiSalvo Betsy, Slovak Petr, Kharuffa Ahmed, Lee Michael J., Pammer-Schindler Viktoria, Ogan Amy, Williams Joseph Jay
2019
Renner Bettina, Wesiak Gudrun, Pammer-Schindler Viktoria, Prilla Michael, Müller Lars, Morosini Dalia, Mora Simone, Faltin Nils, Cress Ulrike
2019
Fessl Angela, Simic Ilija, Barthold Sabine, Pammer-Schindler Viktoria
2019
Information literacy, the access to knowledge and use of it are becoming a precondition for individuals to actively take part in social,economic, cultural and political life. Information literacy must be considered as a fundamental competency like the ability to read, write and calculate. Therefore, we are working on automatic learning guidance with respect to three modules of the information literacy curriculum developed by the EU (DigComp 2.1 Framework). In prior work, we havelaid out the essential research questions from a technical side. In this work, we follow-up by specifying the concept to micro learning, and micro learning content units. This means, that the overall intervention that we design is concretized to: The widget is initialized by assessing the learners competence with the help of a knowledge test. This is the basis for recommending suitable micro learning content, adapted to the identified competence level. After the learner has read/worked through the content, the widget asks a reflective question to the learner. The goal of the reflective question is to deepen the learning. In this paper we present the concept of the widget and its integration in a search platform.
Breitfuß Gert, Fruhwirth Michael, Pammer-Schindler Viktoria, Stern Hermann, Dennerlein Sebastian
2019
Increasing digitization is generating more and more data in all areas ofbusiness. Modern analytical methods open up these large amounts of data forbusiness value creation. Expected business value ranges from process optimizationsuch as reduction of maintenance work and strategic decision support to businessmodel innovation. In the development of a data-driven business model, it is usefulto conceptualise elements of data-driven business models in order to differentiateand compare between examples of a data-driven business model and to think ofopportunities for using data to innovate an existing or design a new businessmodel. The goal of this paper is to identify a conceptual tool that supports datadrivenbusiness model innovation in a similar manner: We applied three existingclassification schemes to differentiate between data-driven business models basedon 30 examples for data-driven business model innovations. Subsequently, wepresent the strength and weaknesses of every scheme to identify possible blindspots for gaining business value out of data-driven activities. Following thisdiscussion, we outline a new classification scheme. The newly developed schemecombines all positive aspects from the three analysed classification models andresolves the identified weaknesses.