Granitzer Michael, Rath Andreas S., Kröll Mark, Ipsmiller D., Devaurs Didier, Weber Nicolas, Lindstaedt Stefanie , Seifert C.
2009
Increasing the productivity of a knowledgeworker via intelligent applications requires the identification ofa user’s current work task, i.e. the current work context a userresides in. In this work we present and evaluate machine learningbased work task detection methods. By viewing a work taskas sequence of digital interaction patterns of mouse clicks andkey strokes, we present (i) a methodology for recording thoseuser interactions and (ii) an in-depth analysis of supervised classificationmodels for classifying work tasks in two different scenarios:a task centric scenario and a user centric scenario. Weanalyze different supervised classification models, feature typesand feature selection methods on a laboratory as well as a realworld data set. Results show satisfiable accuracy and high useracceptance by using relatively simple types of features.