Strohmaier M., Lindstaedt Stefanie
2007
Purpose: The purpose of this contribution is to motivate a new, rapid approachto modeling knowledge work in organizational settings and to introducea software tool that demonstrates the viability of the envisioned concept.Approach: Based on existing modeling structures, the KnowFlowr Toolsetthat aids knowledge analysts in rapidly conducting interviews and in conductingmulti-perspective analysis of organizational knowledge work is introduced.Findings: It is demonstrated how rapid knowledge work visualization can beconducted largely without human modelers by developing an interview structurethat allows for self-service interviews. Two application scenarios illustrate thepressing need for and the potentials of rapid knowledge work visualizations inorganizational settings.Research Implications: The efforts necessary for traditional modeling approachesin the area of knowledge management are often prohibitive. Thiscontribution argues that future research needs to take economical constraintsof organizational settings into account in order to be able to realize the fullpotential of knowledge work management.Practical Implications: This work picks up a problem identified in practiceand proposes the novel concept of rapid knowledge work visualization for makingknowledge work modeling in organizations more feasible.Value: This work develops a vision of rapid knowledge work visualization andintroduces a tool-supported approach that addresses some of the identified challenges.