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Rath Andreas S., Kröll Mark, Andrews K., Lindstaedt Stefanie , Granitzer Michael

Synergizing Standard and Ad-Hoc Processes

Lecture Notes in Computer Science LNAI 4333, International Conference on Practical Aspects of Knowledge Management, Springer Berlin, Berlin Heidelberg, 2006

In a knowledge-intensive business environment, knowledgeworkers perform their tasks in highly creative ways. This essential freedomrequired by knowledge workers often conflicts with their organization’sneed for standardization, control, and transparency. Within thiscontext, the research project DYONIPOS aims to mitigate this contradictionby supporting the process engineer with insights into the processexecuter’s working behavior. These insights constitute the basis for balancedprocess modeling. DYONIPOS provides a process engineer supportenvironment with advanced process modeling services, such as processvisualization, standard process validation, and ad-hoc process analysisand optimization services.
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