Publikationen

It is a well known fact that a wealth of knowledge lies in thehead of employees making them one of the most or even the most valuableasset of organisations. But often this knowledge is not documented andorganised in knowledge systems as required by the organisation, butinformally shared. Of course this is against the organisation’s aim forkeeping knowledge reusable as well as easily and permanently availableindependent of individual knowledge workers.In this contribution we suggest a solution which captures the collectiveknowledge to the benefit of the organisation and the knowledge worker.By automatically identifying activity patterns and aggregating them totasks as well as by assigning resources to these tasks, our proposed solutionfulfils the organisation’s need for documentation and structuring ofknowledge work. On the other hand it fulfils the the knowledge worker’sneed for relevant, currently needed knowledge, by automatically miningthe entire corporate knowledge base and providing relevant, contextdependent information based on his/her current task.

Social web platforms have become very popular in the so-called Web 2.0, and there is no end in sight. However, very few systematic models for the constitution of such sociotechnical infrastructures exist in the scientific literature. We therefore present a generic framework for building social web platforms based on the creation of value for individuals, communities and social networks. We applied this framework in the Neurovation project, aiming to establish a platform for creative knowledge workers. This paper describes work in progress and the lessons we have learned so far.

Even though it was only about three years ago that Social Software became a trend, it has become a common practice to utilize Social Software in learning institutions. It brought about a lot of advantages, but also challenges. Amounts of distributed and often unstructured user generated content make it difficult to meaningfully process and find relevant information. According to the estimate of the authors, the solution lies in underpinning Social Software with structure resulting in Social Semantic Software. In this contribution we introduce the central concepts Social Software, Semantic Web and Social Semantic Web and show how Social Semantic Technologies might be utilized in the higher education context.