Know Center Research

Publikationen

Maitz Katharina, Fessl Angela, Pammer-Schindler Viktoria, Kaiser Rene_DB, Lindstaedt Stefanie
2022
Artificial intelligence (AI) is by now used in many different work settings, including construction industry. As new technologies change business and work processes, one important aspect is to understand how potentially affected workers perceive and understand the existing and upcoming AI in their work environment. In this work, we present the results of an exploratory case study with 20 construction workers in a small Austrian company about their knowledge of and attitudes toward AI. Our results show that construction workers’ understanding of AI as a concept is rather superficial, diffuse, and vague, often linked to physical and tangible entities such as robots, and often based on inappropriate sources of information which can lead to misconceptions about AI and AI anxiety. Learning opportunities for promoting (future) construction workers’ AI literacy should be accessible and understandable for learners at various educational levels and encompass aspects such as i) conveying the basics of digitalization, automation, and AI to enable a clear distinction of these concepts, ii) building on the learners’ actual experience realm, i.e., taking into account their focus on physical, tangible, and visible entities, and iii) reducing AI anxiety by elaborating on the limits of AI.
Fessl Angela, Maitz Katharina, Paleczek Lisa, Divitini Monica, Rouhani Majid, Köhler Thomas
2022
At the beginning of the COVID-19 pandemic, a sudden shift from mainly face-to-face teaching andlearning to exclusively online teaching and learning took place and posed challenges especially for inservice teachers at all types of schools. But also for pre-service teachers, i.e. students who are preparing themselves in order to become future teachers, are challenged by the new profile of competencies demanded. Suddenly, alle teachers had to orient themselves in a completely digital world of teaching in which acquiring digital competences was no longer an option but a real necessity.We are investigating which digital competences are necessary as a prerequisite for pre- and in-serviceteachers in the current COVID-19 pandemic to ensure high quality teaching and learning(Schaarschmidt et al., 2021). Based upon the European DigComp 2.1 (Carretero et al., 2017) andDigCompEdu (Redecker, 2017) frameworks and the Austrian Digi.kompP (Virtuelle PH, 2021) framework, we adopted a curriculum from most recent research, tailored to the specific needs of our Euroepan level target group. That curriculum addresses the individual digital media competence (two modules), and the media didactic competence (three modules). For each of these modules, we developedcompetence-based learning goals (Bloom et al., 1956; Krathwohl & Anderson, 2010; Fessl et al., 2021)that serve as a focal point of what the learner should be able to do after his/her specific learning experience. The learning content will be prepared as micro learning units to be lightweight and flexible as time constraints are known to be challenging for any professional development.In three sequentially conducted workshops (Sept. 2021, Nov. 2021, Feb. 2022), we discuss with different stakeholders (researchers, teachers, teacher-students, education administrators) the curriculum andthe learning goals. Preliminary results of the first two workshops show that our developed curriculumand the digital competences specified are crucial for successful online teaching. In our presentation, wewill summarize the results of all three workshops, discuss the theoretical underpinnings of our overallapproach, and provide insights on how we plan to convey the digital competences developed to educators using learning strategies such as micro learning and reflective learning.
Fessl Angela, Maitz Katharina, Pleczek Lisa, Köhler Thomas , Irnleitner Selina, Divitini Monica
2022
The COVID-19 pandemic initiated a fundamental change in learning and teaching in (higher-) education [HE]. On short notice, traditional teaching in HE suddenly had to be transformed into online teaching. This shift into the digital world posed a great challenge to in-service teachers at schools and universities, and pre-service teachers, as the acquisition of digital competences was no longer an option but a real necessity. The previously rather hidden or even neglected importance of teachers’ digital competences for successful teaching and learning became manifest and clearly visible. In this work, we investigate necessary digital competences to ensure high quality teaching and learning in and beyond the current COVID-19 pandemic. Based upon the European DigComp 2.1 (Carretero et al., 2017), DigCompEdu (Redecker, 2017) frameworks, the Austrian Digi.kompP framework (Virtuelle PH, 2021), and the recommendations given by German Education authorities (KMK 2017; KMK 2021; HRK 2022), we developed a curriculum consisting of 5 modules: 2 for individual digital media competence, and 3 for media didactic competence. For each module, competence-oriented learning goals and corresponding micro-learning contents were defined to meet the needs of teachers while considering their time constraints.Based on three online workshops, the curriculum and the corresponding learning goals were discussed with university teachers, pre-service teachers, and policymakers. The content of the curriculum was perceived as highly relevant for these target groups; however, some adaptations were required. From the university teachers’ perspective, we got feedback that they were overwhelmed with the situation and urgently needed digital competences. Policymakers suggested that further education regarding digital competences needs to offer a systematic exchange of experiences with peers. From the perspective of in-service teachers, it was stated that teacher education should focus more on digital competences and tools.In this paper, we will present the result of the workshop series that informed the design process of the DIGIVID curriculum for teaching professionals.
Disch Leonie, Fessl Angela, Pammer-Schindler Viktoria
2022
The uptake of open science resources needs knowledge construction on the side of the readers/receivers of scientific content. The design of technologies surrounding open science resources can facilitate such knowledge construction, but this has not been investigated yet. To do so, we first conducted a scoping review of literature, from which we draw design heuristics for knowledge construction in digital environments. Subsequently, we grouped the underlying technological functionalities into three design categories: i) structuring and supporting collaboration, ii) supporting the learning process, and iii) structuring, visualising and navigating (learning) content. Finally, we mapped the design categories and associated design heuristics to core components of popular open science platforms. This mapping constitutes a design space (design implications), which informs researchers and designers in the HCI community about suitable functionalities for supporting knowledge construction in existing or new digital open science platforms.
Ross-Hellauer Anthony, Cole Nicki Lisa, Fessl Angela, Klebel Thomas, Pontika, Nancy, Reichmann Stefan
2022
Open Science holds the promise to make scientific endeavours more inclusive, participatory, understandable, accessible and re-usable for large audiences. However, making processes open will not per se drive wide reuse or participation unless also accompanied by the capacity (in terms of knowledge, skills, financial resources, technological readiness and motivation) to do so. These capacities vary considerably across regions, institutions and demographics. Those advantaged by such factors will remain potentially privileged, putting Open Science's agenda of inclusivity at risk of propagating conditions of ‘cumulative advantage’. With this paper, we systematically scope existing research addressing the question: ‘What evidence and discourse exists in the literature about the ways in which dynamics and structures of inequality could persist or be exacerbated in the transition to Open Science, across disciplines, regions and demographics?’ Aiming to synthesize findings, identify gaps in the literature and inform future research and policy, our results identify threats to equity associated with all aspects of Open Science, including Open Access, Open and FAIR Data, Open Methods, Open Evaluation, Citizen Science, as well as its interfaces with society, industry and policy. Key threats include: stratifications of publishing due to the exclusionary nature of the author-pays model of Open Access; potential widening of the digital divide due to the infrastructure-dependent, highly situated nature of open data practices; risks of diminishing qualitative methodologies as ‘reproducibility’ becomes synonymous with quality; new risks of bias and exclusion in means of transparent evaluation; and crucial asymmetries in the Open Science relationships with industry and the public, which privileges the former and fails to fully include the latter.
Fessl Angela, Maitz Katharina, Dennerlein Sebastian, Pammer-Schindler Viktoria
2021
Clear formulation and communication of learning goals is an acknowledged best practice in instruction at all levels. Typically, in curricula and course management systems, dedicated places for specifying learning goals at course-level exist. However, even in higher education, learning goals are typically formulated in a very heterogeneous manner. They are often not concrete enough to serve as guidance for students to master a lecture or to foster self-regulated learning. In this paper, we present a systematics for formulating learning goals for university courses, and a web-based widget that visualises these learning goals within a university's learning management system. The systematics is based on the revised version of Bloom's taxonomy of educational objectives by Anderson and Krathwohl. We evaluated both the learning goal systematics and the web-based widget in three lectures at our university.The participating lecturers perceived the systematics as easy-to-use and as helpful to structure their course and the learning content. Students' perceived benets lay in getting a quick overview of the lecture and its content as well as clear information regarding the requirements for passing the exam. By analysing the widget's activity log data, we could show that the widget helps students to track their learning progress and supports them in planning and conducting their learning in a self-regulated way. This work highlights how theory-based best practice in teaching can be transferred into a digital learning environment; at the same time it highlights that good non-technical systematics for formulating learning goals positively impacts on teaching and learning.
Fessl Angela, Pammer-Schindler_TU Viktoria, Kai Pata, Mati Mõttus, Jörgen Janus, Tobias Ley
2020
This paper presents cooperative design as method to address the needs of SMEs to gain sufficient knowledge about new technologies in order for them to decide about adoption for knowledge management. We developed and refined a cooperative design method iteratively over nine use cases. In each use case, the goal was to match the SME’s knowledge management needs with offerings of new (to the SMEs) technologies. Where traditionally, innovation adoption and diffusion literature assume new knowledge to be transferred from knowledgeable stakeholders to less knowledgeable stakeholders, our method is built on cooperative design. In this, the relevant knowledge is constructed by the SMEs who wish to decide upon the adoption of novel technologies through the cooperative design process. The presented method is constituted of an analysis stage based on activity theory and a design stage based on paper prototyping and design workshops. In all nine cases, our method led to a good understanding a) of the domain by researchers – validated by the creation of meaningful first-version paper prototypes and b) of new technologies – validated by meaningful input to design and plausible assessment of technologies’ benefit for the respective SME. Practitioners and researchers alike are invited to use the here documented tools to cooperatively match the domain needs of practitioners with the offerings of new technologies. The value of our work lies in providing a concrete implementation of the cooperative design paradigm that is based on an established theory (activity theory) for work analysis and established tools of cooperative design (paper prototypes and design workshops as media of communication); and a discussion based on nine heterogeneous use cases.
Thalmann Stefan, Fessl Angela, Pammer-Schindler Viktoria
2020
Digitization is currently one of the major factors changing society and the business world. Most research focused on the technical issues of this change, but also employees and especially the way how they learn changes dramatically. In this paper, we are interested in exploring the perspectives of decision makers in huge manufacturing companies on current challenges in organizing learning and knowledge distribution in digitized manufacturing environments. Moreover, weinvestigated the change process and challenges of implementing new knowledge and learning processes.To this purpose, we have conducted 24 interviews with senior representatives of large manufacturing companies from Austria, Germany, Italy, Liechtenstein and Switzerland. Our exploratory study shows that decision makers perceive significant changes in work practice of manufacturing due to digitization and they currently plan changes in organizational training and knowledge distribution processes in response. Due to the lack of best practices, companies focus verymuch on technological advancements. The delivery of knowledge just-in-time directly into work practice is afavorite approach. Overall, digital learning services are growing and new requirements regarding compliance,quality management and organisational culture arise.
Kaiser Rene_DB, Thalmann Stefan, Pammer-Schindler Viktoria, Fessl Angela
2020
Organisations participate in collaborative projects that include competitors for a number of strategic reasons, even whilst knowing that this requires them to consider both knowledge sharing and knowledge protection throughout collaboration. In this paper, we investigated which knowledge protection practices representatives of organizations employ in a collaborative research and innovation project that can be characterized as a co-opetitive setting. We conducted a series of 30 interviews and report the following seven practices in structured form: restrictive partner selection in operative project tasks, communication through a gatekeeper, to limit access to a central platform, to hide details of machine data dumps, to have data not leave a factory for analysis, a generic model enabling to hide usage parameters, and to apply legal measures. When connecting each practice to a priori literature, we find three practices focussing on collaborative data analytics tasks had not yet been covered so far.
Iacopo Vagliano, Fessl Angela, Franziska Günther, Thomas Köhler, Vasileios Mezaris, Ahmed Saleh, Ansgar Scherp, Simic Ilija
2019
The MOVING platform enables its users to improve their information literacy by training how to exploit data and text mining methods in their daily research tasks. In this paper, we show how it can support researchers in various tasks, and we introduce its main features, such as text and video retrieval and processing, advanced visualizations, and the technologies to assist the learning process.
Fessl Angela, Apaolaza Aitor, Gledson Ann, Pammer-Schindler Viktoria, Vigo Markel
2019
Searching on the web is a key activity for working and learning purposes. In this work, we aimed to motivate users to reflect on their search behaviour, and to experiment with different search functionalities. We implemented a widget that logs user interactions within a search platform, mirrors back search behaviours to users, and prompts users to reflect about it. We carried out two studies to evaluate the impact of such widget on search behaviour: in Study 1 (N = 76), participants received screenshots of the widget including reflection prompts while in Study 2 (N = 15), a maximum of 10 search tasks were conducted by participants over a period of two weeks on a search platform that contained the widget. Study 1 shows that reflection prompts induce meaningful insights about search behaviour. Study 2 suggests that, when using a novel search platform for the first time, those participants who had the widget prioritised search behaviours over time. The incorporation of the widget into the search platform after users had become familiar with it, however, was not observed to impact search behaviour. While the potential to support un-learning of routines could not be shown, the two studies suggest the widget’s usability, perceived usefulness, potential to induce reflection and potential to impact search behaviour.
Fessl Angela, Simic Ilija, Barthold Sabine, Pammer-Schindler Viktoria
2019
Information literacy, the access to knowledge and use of it are becoming a precondition for individuals to actively take part in social,economic, cultural and political life. Information literacy must be considered as a fundamental competency like the ability to read, write and calculate. Therefore, we are working on automatic learning guidance with respect to three modules of the information literacy curriculum developed by the EU (DigComp 2.1 Framework). In prior work, we havelaid out the essential research questions from a technical side. In this work, we follow-up by specifying the concept to micro learning, and micro learning content units. This means, that the overall intervention that we design is concretized to: The widget is initialized by assessing the learners competence with the help of a knowledge test. This is the basis for recommending suitable micro learning content, adapted to the identified competence level. After the learner has read/worked through the content, the widget asks a reflective question to the learner. The goal of the reflective question is to deepen the learning. In this paper we present the concept of the widget and its integration in a search platform.
Fessl Angela, Wesiak Gudrun, Pammer-Schindler Viktoria
2018
Managing knowledge in periods of digital change requires not only changes in learning processes but also in knowledge transfer. For this knowledge transfer, we see reflective learning as an important strategy to keep the vast body of theoretical knowledge fresh and up-to-date, and to transfer theoretical knowledge to practical experience. In this work, we present a study situated in a qualification program for stroke nurses in Germany. In the seven-week study, 21 stroke nurses used a quiz on medical knowledge as an additional learning instrument. The quiz contained typical quiz questions (“content questions”) as well as reflective questions that aimed at stimulating nurses to reflect on the practical relevance of the learned knowledge. We particularly looked at how reflective questions can support the transfer of theoretical knowledge into practice. The results show that by playful learning and presenting reflective questions at the right time, participants reflected and related theoretical knowledge to practical experience.
Fessl Angela, Kowald Dominik, Susana López Sola, Ana Moreno, Ricardo Alonso, Maturana, Thalmann_TU Stefan
2018
Learning analytics deals with tools and methods for analyzing anddetecting patterns in order to support learners while learning in formal as wellas informal learning settings. In this work, we present the results of two focusgroups in which the effects of a learning resource recommender system and adashboard based on analytics for everyday learning were discussed from twoperspectives: (1) knowledge workers as self-regulated everyday learners (i.e.,informal learning) and (2) teachers who serve as instructors for learners (i.e.,formal learning). Our findings show that the advantages of analytics for everydaylearning are three-fold: (1) it can enhance the motivation to learn, (2) it canmake learning easier and broadens the scope of learning, and (3) it helps to organizeand to systematize everyday learning.
Pammer-Schindler Viktoria, Fessl Angela, Wertner Alfred
2018
Becoming a data-savvy professional requires skills and competencesin information literacy, communication and collaboration, and content creationin digital environments. In this paper, we present a concept for automatic learningguidance in relation to an information literacy curriculum. The learning guidanceconcept has three components: Firstly, an open learner model in terms of an informationliteracy curriculum is created. Based on the data collected in the learnermodel, learning analytics is used in combination with a corresponding visualizationto present the current learning status of the learner. Secondly, reflectionprompts in form of sentence starters or reflective questions adaptive to the learnermodel aim to guide learning. Thirdly, learning resources are suggested that arestructured along learning goals to motivate learners to progress. The main contributionof this paper is to discuss what we see as main research challenges withrespect to existing literature on open learner modeling, learning analytics, recommendersystems for learning, and learning guidance.
Iacopo Vagliano, Franziska Günther, Mathias Heinz, Aitor Apaolaza, Irina Bienia, Breitfuß Gert, Till Blume, Chrysa Collyda, Fessl Angela, Sebastian Gottfried, Hasitschka Peter, Jasmin Kellermann, Thomas Köhler, Annalouise Maas, Vasileios Mezaris, Ahmed Saleh, Andrzej Skulimowski, Thalmann_TU Stefan, Markel Vigo, Wertner Alfred, Michael Wiese, Ansgar Scherp
2018
In the Big Data era, people can access vast amounts of information, but often lack the time, strategies and tools to efficiently extract the necessary knowledge from it. Research and innovation staff needs to effectively obtain an overview of publications, patents, funding opportunities, etc., to derive an innovation strategy. The MOVING platform enables its users to improve their information literacy by training how to exploit data mining methods in their daily research tasks. Through a novel integrated working and training environment, the platform supports the education of data-savvy information professionals and enables them to deal with the challenges of Big Data and open innovation.
Cicchinelli Analia, Veas Eduardo Enrique, Pardo Abelardo, Pammer-Schindler Viktoria, Fessl Angela, Barreiros Carla, Lindstaedt Stefanie
2018
This paper aims to identify self-regulation strategies from students' interactions with the learning management system (LMS). We used learning analytics techniques to identify metacognitive and cognitive strategies in the data. We define three research questions that guide our studies analyzing i) self-assessments of motivation and self regulation strategies using standard methods to draw a baseline, ii) interactions with the LMS to find traces of self regulation in observable indicators, and iii) self regulation behaviours over the course duration. The results show that the observable indicators can better explain self-regulatory behaviour and its influence in performance than preliminary subjective assessments.
Fessl Angela, Wertner Alfred, Pammer-Schindler Viktoria
2018
In this demonstration paper, we describe a prototype that visualizes usage of different search interfaces on a single search platform with the goal to motivate users to explore alternative search interfaces. The underlying rationale is, that by now the one-line-input to search engines is so standard, that we can assume users’ search behavior to be operationalized. This means, that users may be reluctant to explore alternatives even though these may be suited better to their context of use / search task.
Pammer-Schindler Viktoria, Thalmann Stefan, Fessl Angela, Füssel Julia
2018
Traditionally, professional learning for senior professionalsis organized around face-2-face trainings. Virtual trainingsseem to offer an opportunity to reduce costs related to traveland travel time. In this paper we present a comparative casestudy that investigates the differences between traditionalface-2-face trainings in physical reality, and virtualtrainings via WebEx. Our goal is to identify how the way ofcommunication impacts interaction between trainees,between trainees and trainers, and how it impactsinterruptions. We present qualitative results fromobservations and interviews of three cases in differentsetups (traditional classroom, web-based with allparticipants co-located, web-based with all participants atdifferent locations) and with overall 25 training participantsand three trainers. The study is set within one of the BigFour global auditing companies, with advanced seniorauditors as learning cohort
d'Aquin Mathieu , Kowald Dominik, Fessl Angela, Thalmann Stefan, Lex Elisabeth
2018
The goal of AFEL is to develop, pilot and evaluate methods and applications, which advance informal/collective learning as it surfaces implicitly in online social environments. The project is following a multi-disciplinary, industry-driven approach to the analysis and understanding of learner data in order to personalize, accelerate and improve informal learning processes. Learning Analytics and Educational Data Mining traditionally relate to the analysis and exploration of data coming from learning environments, especially to understand learners' behaviours. However, studies have for a long time demonstrated that learning activities happen outside of formal educational platforms, also. This includes informal and collective learning usually associated, as a side effect, with other (social) environments and activities. Relying on real data from a commercially available platform, the aim of AFEL is to provide and validate the technological grounding and tools for exploiting learning analytics on such learning activities. This will be achieved in relation to cognitive models of learning and collaboration, which are necessary to the understanding of loosely defined learning processes in online social environments. Applying the skills available in the consortium to a concrete set of live, industrial online social environments, AFEL will tackle the main challenges of informal learning analytics through 1) developing the tools and techniques necessary to capture information about learning activities from (not necessarily educational) online social environments; 2) creating methods for the analysis of such informal learning data, based on combining feature engineering and visual analytics with cognitive models of learning and collaboration; and 3) demonstrating the potential of the approach in improving the understanding of informal learning, and the way it is better supported; 4) evaluate all the former items in real world large scale applications and platforms.
Lindstaedt Stefanie , Czech Paul, Fessl Angela
2017
A Lifecycle Approach to Knowledge Excellence various industries and use cases. Through their cognitive computing-based approach, which combines the strength of man and the machine, they are setting standards within both the local and the international research community. With their expertise in the field of knowledge management they are describing the basic approaches in this chapter.
Thalmann Stefan, Larrazábal Jorge, Pammer-Schindler Viktoria, Kreuzthaler Armin, Fessl Angela
2017
n times of globalization, also workforce needs to be able to go global. This holds true especially for technical experts holding an exclusive expertise. Together with a global manufacturing company, we addressed the challenge of being able to send staff into foreign countries for managing technical projects in the foreign language. We developed a language learning concept that combines a language learning platform with conventional individual but virtually conducted coaching sessions. In our use case, we developed this ...
Pammer-Schindler Viktoria, Fessl Angela, Weghofer Franz, Thalmann Stefan
2017
Die Digitalisierung der Industrie wird aktuell sehr stark aus technoogischer Sicht betrachtet. Aber auch für den Menschen ergebn sich vielfältige Herausforderungen in dieser veränderten Arbeitsumgebung. Sie betreffen hautsächlich das Lernen von benötigtem Wissen.
Pammer-Schindler Viktoria, Fessl Angela, Wiese Michael, Thalmann Stefan
2017
Financial auditors routinely search internal as well as public knowledge bases as part of the auditing process. Efficient search strategies are crucial for knowledge workers in general and for auditors in particular. Modern search technology quickly evolves; and features beyond keyword search like fac-etted search or visual overview of knowledge bases like graph visualisations emerge. It is therefore desirable for auditors to learn about new innovations and to explore and experiment with such technologies. In this paper, we present a reflection intervention concept that intends to nudge auditors to reflect on their search behaviour and to trigger informal learning in terms of by trying out new or less frequently used search features. The reflection intervention concept has been tested in a focus group with six auditors using a mockup. Foremost, the discussion centred on the timing of reflection interventions and how to raise mo-tivation to achieve a change in search behaviour.
Pammer-Schindler Viktoria, Fessl Angela, Wesiak Gudrun, Feyertag Sandra, Rivera-Pelayo Verónica
2017
This paper presents a concept for in-app reflection guidance and its evaluation in four work-related field trials. By synthesizing across four field trials, we can show that computer-based reflection guidance can function in the workplace, in the sense of being accepted as technology, being perceived as useful and leading to reflective learning. This is encouraging for all endeavours aiming to transfer existing knowledge on reflection supportive technology from educational settings to the workplace. However,reflective learning in our studies was mostly visible to limited depth in textual entries made in the applications themselves; and proactive reflection guidance technology like prompts were often found to be disruptive. We offer these two issues as highly relevant questions for future research.
Pammer-Schindler Viktoria, Rivera-Pelayo Verónica, Fessl Angela, Müller Lars
2017
The benefits of self-tracking have been thoroughly investigated in private areas of life, like health or sustainable living, but less attention has been given to the impact and benefits of self-tracking in work-related settings. Through two field studies, we introduced and evaluated a mood self-tracking application in two call centers to investigate the role of mood self-tracking at work, as well as its impact on individuals and teams. Our studies indicate that mood self-tracking is accepted and can improve performance if the application is well integrated into the work processes and matches the management style. The results show that (i) capturing moods and explicitly relating them to work tasks facilitated reflection, (ii) mood self-tracking increased emotional awareness and this improved cohesion within teams, and (iii) proactive reactions by managers to trends and changes in team members’ mood were key for acceptance of reflection and correlated with measured improvements in work performance. These findings help to better understand the role and potential of self-tracking in work settings and further provide insights that guide future researchers and practitioners to design and introduce these tools in a workplace setting.
Fessl Angela, Pammer-Schindler Viktoria, Blunk Oliver, Prilla Michael
2016
Reflective learning has been established as a process that deepenslearning in both educational and work-related settings. We present a literaturereview on various approaches and tools (e.g., prompts, journals, visuals)providing guidance for facilitating reflective learning. Research consideredin this review coincides common understanding of reflective learning, hasapplied and evaluated a tool supporting reflection and presents correspondingresults. Literature was analysed with respect to timing of reflection, reflectionparticipants, type of reflection guidance, and results achieved regardingreflection. From this analysis, we were able to derive insights, guidelinesand recommendations for the design of reflection guidance functionality incomputing systems: (i) ensure that learners understand the purpose of reflectivelearning, (ii) combine reflective learning tools with reflective questions either inform of prompts or with peer-to-peer or group discussions, (iii) for work-relatedsettings consider the time with regard to when and how to motivate to reflect.
Luzhnica Granit, Pammer-Schindler Viktoria, Fessl Angela, Mutlu Belgin, Veas Eduardo Enrique
2016
Especially in lifelong or professional learning, the picture of a continuous learning analytics process emerges. In this proces s, het- erogeneous and changing data source applications provide data relevant to learning, at the same time as questions of learners to data cha nge. This reality challenges designers of analytics tools, as it req uires ana- lytics tools to deal with data and analytics tasks that are unk nown at application design time. In this paper, we describe a generic vi sualiza- tion tool that addresses these challenges by enabling the vis ualization of any activity log data. Furthermore, we evaluate how well parti cipants can answer questions about underlying data given such generic versus custom visualizations. Study participants performed better in 5 out of 10 tasks with the generic visualization tool, worse in 1 out of 1 0 tasks, and without significant difference when compared to the visuali zations within the data-source applications in the remaining 4 of 10 ta sks. The experiment clearly showcases that overall, generic, standalon e visualiza- tion tools have the potential to support analytical tasks suffi ciently well
Fessl Angela, Wesiak Gudrun, Pammer-Schindler Viktoria
2016
Reflective learning is an important strategy to keep the vast body of theoretical knowledge fresh, stay up-to-date with new knowledge, and to relate theoretical knowledge to practical experience. In this work, we present a study situated in a qualification program for stroke nurses in Germany. In the seven-week study, $21$ stroke nurses used a quiz on medical knowledge as additional learning instrument. The quiz contained typical quiz questions (``content questions'') as well as reflective questions that aimed at stimulating nurses to reflect on the practical relevance of the learned knowledge.We particularly looked at how reflective questions can support the transfer of theoretical knowledge to practice.The results show that by playful learning and presenting reflective questions at the right time, participants were motivated to reflect, deepened their knowledge and related theoretical knowledge to practical experience. Subsequently, they were able to better understand patient treatments and increased their self-confidence.
Fessl Angela, Feyertag Sandra, Pammer-Schindler Viktoria
2015
This paper presents a case study on co-designing digitaltechnologies for knowledge management and data-driven businessfor an SME. The goal of the case study was to analysethe status quo of technology usage and to develop designsuggestions in form of mock-ups tailored to the company’sneeds. We used both requirements engineering and interactivesystem design methods such as interviews, workshops,and mock-ups for work analysis and system design. The casestudy illustrates step-by-step the processes of knowledge extractionand combination (analysis) and innovation creation(design). These processes resulted in non-functional mockups,which are planned to be implemented within the SME.
Fessl Angela, Wesiak Gudrun, Feyertag Sandra, Rivera-Pelayo Verónica
2015
In-app reflection guidance for workplace learning means motivating and guiding users to reflect on their working and learning, based on users' activities captured by the app. In this paper, we present ageneric concept for such in-app reflection guidance for workplace learning, its implementation in three dierent applications, and its evaluation in three dierent settings (one setting per app). From this experience, we draw the following lessons learned: First, the implemented in-appreflection guidance components are perceived as useful tools for reflective learning and their usefulness increases with higher usage rates. Second, smart technological support is sufficient to trigger reflection, however with different implemented components also reflective learning takesplace on dierent stages. A sophisticated, unobtrusive integration in the working environment is not trivial at all. Automatically created prompts need a sensible timing in order to be perceived as useful and must not disrupt the current working processes.
Fessl Angela, Bratic Marina, Pammer-Schindler Viktoria
2014
A continuous learning solution was sought which allows strokenurses to keep the vast body of theoretical knowledge fresh, stay up-to-datewith new knowledge, and relate theoretical knowledge to practical experience.Based on the theoretical background of learning in the medical domain,reflective and game-based learning, we carried out a user-oriented designprocess that involved a focus group and a design workshop. In this process, aquiz that includes both content-based and reflection questions was identified asa viable means of transportation for theoretical knowledge. In this paper wepresent the result of trialling a quiz with both content-based and metacognitive(reflective) questions in two settings: In one trial the quiz was used by nursesas part of a qualification programme for stroke nurses, in the second trial bynurses outside such a formal continuous learning setting. Both trials weresuccessful in terms of user acceptance, user satisfaction and learning. Beyondthis success report, we discuss barriers to integrating a quiz into work processeswithin an emergency ward such as a stroke unit.
Lindstaedt Stefanie , Kraker Peter, Höfler Patrick, Fessl Angela
2010
In this paper we present an ecosystem for the lightweight exchangeof publication metadata based on the principles of Web 2.0. At the heart of thisecosystem, semantically enriched RSS feeds are used for dissemination. Thesefeeds are complemented by services for creation and aggregation, as well aswidgets for retrieval and visualization of publication metadata. In twoscenarios, we show how these publication feeds can benefit institutions,researchers, and the TEL community. We then present the formats, services,and widgets developed for the bootstrapping of the ecosystem. We concludewith an outline of the integration of publication feeds with the STELLARNetwork of Excellence1 and an outlook on future developments.
Fessl Angela, Thalmann Stefan
In times of globalization, also workforce needs to be able to go global. This holds true especially for technical experts holding an exclusive expertise. Together with a global manufacturing company, we addressed the challenge of being able to send staff into foreign countries for managing technical projects in the foreign language. We developed a socio-technical language learning concept that combines an online language learning platform with gamification features and conventional individual but virtually conducted coaching sessions. We report from a project we conducted with an international manufacturing company in which native Spanish speakers learned English within two months. The approach was tested in a four weeks trial with 10 participants.The target audience for this talk are HR-professionals, educational technologists and all people interested in language learning. We expect that our talk will spark discussions about the combination of ICT mediated learning and f-to-f learning in language learning and also about the role of gamification in this process.