Lindstaedt Stefanie , , , Lokaiczyk R., Kump Barbara, Beham Günter, Pammer-Schindler Viktoria
2008
In order to support work-integrated learning scenarios task- andcompetency-aware knowledge services are needed. In this paper we introducethree key knowledge services of the APOSDLE system and illustrate how theyinteract. The context determination daemon observes user interactions andinfers the current work task of the user. The user profile service uses theidentified work tasks to determine the competences of the user. And finally, theassociative retrieval service utilizes both the current work task and the inferredcompetences to identify relevant (learning) content. All of these knowledgeservices improve through user feedback.
Zinnen A., Hambach S., Faatz A., Lindstaedt Stefanie , Beham Günter, Godehardt E., Goertz M., Lokaiczyk R.
2008
Aehnelt M., Ebert M., Beham Günter, Lindstaedt Stefanie , Paschen A.
2008
Knowledge work in companies is increasingly carried out by teams of knowledge workers. They interact within and between teams with the common goal to acquire, apply, create and share knowledge. In this paper we propose a socio-technical model to support intra-organizational collaboration which specifically takes into account the social and collaborative nature of knowledge work. Our aim is to support in particular the efficiency of collaborative knowledge work processes through an automated recommendation of collaboration partners and collaboration media. We report on the theoretical as well as practical aspects of such a socio-technical model.