Know Center Research

Publikationen

Kopeinik Simone, Lex Elisabeth, Kowald Dominik, Albert Dietrich, Seitlinger Paul
2019
When people engage in Social Networking Sites, they influence one another through their contributions. Prior research suggests that the interplay between individual differences and environmental variables, such as a person’s openness to conflicting information, can give rise to either public spheres or echo chambers. In this work, we aim to unravel critical processes of this interplay in the context of learning. In particular, we observe high school students’ information behavior (search and evaluation of Web resources) to better understand a potential coupling between confirmatory search and polarization and, in further consequence, improve learning analytics and information services for individual and collective search in learning scenarios. In an empirical study, we had 91 high school students performing an information search in a social bookmarking environment. Gathered log data was used to compute indices of confirmatory search and polarisation as well as to analyze the impact of social stimulation. We find confirmatory search and polarization to correlate positively and social stimulation to mitigate, i.e., reduce the two variables’ relationship. From these findings, we derive practical implications for future work that aims to refine our formalism to compute confirmatory search and polarisation indices and to apply it for depolarizing information services
Seitlinger Paul, Ley Tobias, Kowald Dominik, Theiler Dieter, Hasani-Mavriqi Ilire, Dennerlein Sebastian, Lex Elisabeth, Albert D.
2017
Creative group work can be supported by collaborative search and annotation of Web resources. In this setting, it is important to help individuals both stay fluent in generating ideas of what to search next (i.e., maintain ideational fluency) and stay consistent in annotating resources (i.e., maintain organization). Based on a model of human memory, we hypothesize that sharing search results with other users, such as through bookmarks and social tags, prompts search processes in memory, which increase ideational fluency, but decrease the consistency of annotations, e.g., the reuse of tags for topically similar resources. To balance this tradeoff, we suggest the tag recommender SoMe, which is designed to simulate search of memory from user-specific tag-topic associations. An experimental field study (N = 18) in a workplace context finds evidence of the expected tradeoff and an advantage of SoMe over a conventional recommender in the collaborative setting. We conclude that sharing search results supports group creativity by increasing the ideational fluency, and that SoMe helps balancing the evidenced fluency-consistency tradeoff.
Kopeinik Simone, Lex Elisabeth, Seitlinger Paul, Ley Tobias, Albert Dietrich
2017
In online social learning environments, tagging has demonstratedits potential to facilitate search, to improve recommendationsand to foster reflection and learning.Studieshave shown that shared understanding needs to be establishedin the group as a prerequisite for learning. We hypothesisethat this can be fostered through tag recommendationstrategies that contribute to semantic stabilization.In this study, we investigate the application of two tag recommendersthat are inspired by models of human memory:(i) the base-level learning equation BLL and (ii) Minerva.BLL models the frequency and recency of tag use while Minervais based on frequency of tag use and semantic context.We test the impact of both tag recommenders on semanticstabilization in an online study with 56 students completinga group-based inquiry learning project in school. Wefind that displaying tags from other group members contributessignificantly to semantic stabilization in the group,as compared to a strategy where tags from the students’individual vocabularies are used. Testing for the accuracyof the different recommenders revealed that algorithms usingfrequency counts such as BLL performed better whenindividual tags were recommended. When group tags wererecommended, the Minerva algorithm performed better. Weconclude that tag recommenders, exposing learners to eachother’s tag choices by simulating search processes on learners’semantic memory structures, show potential to supportsemantic stabilization and thus, inquiry-based learning ingroups.
Sabol Vedran, Albert Dietrich, Veas Eduardo Enrique, Mutlu Belgin, Granitzer Michael
2014
Linked Data has grown to become one of the largest availableknowledge bases. Unfortunately, this wealth of data remains inaccessi-ble to those without in-depth knowledge of semantic technologies. Wedescribe a toolchain enabling users without semantic technology back-ground to explore and visually analyse Linked Data. We demonstrateits applicability in scenarios involving data from the Linked Open DataCloud, and research data extracted from scientific publications. Our fo-cus is on the Web-based front-end consisting of querying and visuali-sation tools. The performed usability evaluations unveil mainly positiveresults confirming that the Query Wizard simplifies searching, refiningand transforming Linked Data and, in particular, that people using theVisualisation Wizard quickly learn to perform interactive analysis taskson the resulting Linked Data sets. In making Linked Data analysis ef-fectively accessible to the general public, our tool has been integratedin a number of live services where people use it to analyse, discover anddiscuss facts with Linked Data.
Ley Tobias, Kump Barbara, Albert D.
2010
Ley Tobias, Ulbrich Armin, Lindstaedt Stefanie , Scheir Peter, Kump Barbara, Albert Dietrich
2008
Purpose – The purpose of this paper is to suggest a way to support work-integrated learning forknowledge work, which poses a great challenge for current research and practice.Design/methodology/approach – The authors first suggest a workplace learning context model, whichhas been derived by analyzing knowledge work and the knowledge sources used by knowledgeworkers. The authors then focus on the part of the context that specifies competencies by applying thecompetence performance approach, a formal framework developed in cognitive psychology. From theformal framework, a methodology is then derived of how to model competence and performance in theworkplace. The methodology is tested in a case study for the learning domain of requirementsengineering.Findings – The Workplace Learning Context Model specifies an integrative view on knowledge workers’work environment by connecting learning, work and knowledge spaces. The competence performanceapproach suggests that human competencies be formalized with a strong connection to workplaceperformance (i.e. the tasks performed by the knowledge worker). As a result, competency diagnosisand competency gap analysis can be embedded into the normal working tasks and learninginterventions can be offered accordingly. The results of the case study indicate that experts weregenerally in moderate to high agreement when assigning competencies to tasks.Research limitations/implications – The model needs to be evaluated with regard to the learningoutcomes in order to test whether the learning interventions offered benefit the user. Also, the validityand efficiency of competency diagnosis need to be compared to other standard practices incompetency management.Practical implications – Use of competence performance structures within organizational settings hasthe potential to more closely relate the diagnosis of competency needs to actual work tasks, and toembed it into work processes.Originality/value – The paper connects the latest research in cognitive psychology and in thebehavioural sciences with a formal approach that makes it appropriate for integration intotechnology-enhanced learning environments.Keywords Competences, Learning, Workplace learning, Knowledge managementPaper type Research paper
Ley Tobias, Kump Barbara, Lindstaedt Stefanie , Albert D., Maiden N. A. M., Jones S.
2006
Challenges for learning in knowledge work are being discussed.These include the challenge to better support self-directed learning whileaddressing the organizational goals and constraints at the same time, andproviding guidance for learning. The use of competencies is introduced as away to deal with these challenges. Specifically, the competence performanceapproach offers ways to better leverage organizational context and to supportinformal learning interventions. A case study illustrates the application of thecompetence performance approach for the learning domain of requirementsengineering. We close with conclusions and an outlook on future work.
Ley Tobias, Lindstaedt Stefanie , Albert D.
2005
This paper seeks to suggest ways to support informal, self-directed, work-integrated learning within organizations. We focus on a special type of learning in organizations, namely on competency development, that is a purposeful development of employee capabilities to perform well in a large array of situations. As competency development is inherently a self-directed development activity, we seek to support these activities primarily in an informal learning context. AD-HOC environments which allow employees context specific access to documents in a knowledge repository have been suggested to support learning in the workplace. In this paper, we suggest to use the competence performance framework as a means to enhance the capabilities of AD HOC environments to support competency development. The framework formalizes the tasks employees are working in and the competencies needed to perform the tasks. Relating tasks and competencies results in a competence performance structure, which structures both tasks and competencies in terms of learning prerequisites. We conclude with two scenarios that make use of methods established in informal learning research. The scenarios show how competence performance structures enhance feedback mechanisms in a coaching process between supervisor and employee and provide assistance for self directed learning from a knowledge repository.
Ley Tobias, Albert D.
2004
Ley Tobias, Albert D.
2003
Ley Tobias, Albert D.
2003
Ley Tobias, Albert D.
2003
We present a formalisation for employee competencies which is based on a psychological framework separating the overt behavioural level from the underlying competence level. On the competence level, employees draw on action potentials (knowledge, skills and abilities) which in a given situation produce performance outcomes on the behavioural level. Our conception is based on the competence performance approach by [Korossy 1997] and [Korossy 1999] which uses mathematical structures to establish prerequisite relations on the competence and the performance level. From this framework, a methodology for assessing competencies in dynamic work domains is developed which utilises documents employees have created to assess the competencies they have been acquiring. By means of a case study, we show how the methodology and the resulting structures can be validated in an organisational setting. From the resulting structures, employee competency profiles can be derived and development planning can be supported. The structures also provide the means for making inferences within the competency assessment process which in turn facilitates continuous updating of competency profiles and maintenance of the structures.