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This contribution introduces the so-called Workplace Learning Contextas essential conceptualisation supporting self-directed learning experiencesdirectly at the workplace. The Workplace Learning Context is to be analysedand exploited for retrieving ‘learning’ material that best-possibly matches witha knowledge worker’s current learning needs. In doing so, several different‘flavours’ of work-integrated learning can be realised including task learning,competency-gap based support and domain-related support. The WorkplaceLearning Context Model, which is also outlined in this contribution, forms thetechnical representation of the Workplace Learning Context.

The goal of the APOSDLE (Advanced Process-Oriented SelfDirectedLearning environment) project is to enhance knowledge worker productivityby supporting informal learning activities in the context of knowledgeworkers’ everyday work processes and within their work environments. Thiscontribution seeks to communicate the ideas behind this abstract vision to thereader by using a storyboard, scenarios and mock-ups. The project just startedin March 2006 and is funded within the European Commission’s 6th FrameworkProgram under the IST work program. APOSDLE is an Integrated Projectjointly coordinated by the Know-Center, Austria’s Competence Centre forKnowledge Management, and Joanneum Research. APOSDLE brings together12 partners from 7 European Countries.

Challenges for learning in knowledge work are being discussed.These include the challenge to better support self-directed learning whileaddressing the organizational goals and constraints at the same time, andproviding guidance for learning. The use of competencies is introduced as away to deal with these challenges. Specifically, the competence performanceapproach offers ways to better leverage organizational context and to supportinformal learning interventions. A case study illustrates the application of thecompetence performance approach for the learning domain of requirementsengineering. We close with conclusions and an outlook on future work.

In a knowledge-intensive business environment, knowledgeworkers perform their tasks in highly creative ways. This essential freedomrequired by knowledge workers often conflicts with their organization’sneed for standardization, control, and transparency. Within thiscontext, the research project DYONIPOS aims to mitigate this contradictionby supporting the process engineer with insights into the processexecuter’s working behavior. These insights constitute the basis for balancedprocess modeling. DYONIPOS provides a process engineer supportenvironment with advanced process modeling services, such as processvisualization, standard process validation, and ad-hoc process analysisand optimization services.

In this contribution we present a tool for annotating documents, which are used for workintegratedlearning, with concepts from an ontology. To allow for annotating directly whilecreating or editing an ontology, the tool was realized as a plug-in for the ontology editor Protégé.Annotating documents with semantic metadata is a laborious task, most of the time knowledgerepresentations are created independently from the resources that should be annotated andadditionally in most work environments a high number of documents exist. To increase theefficiency of the person annotating, in our tool the process of assigning concepts to text-documentsis supported by automatic text-classification.