Publikationen

Hier finden Sie von Know-Center MitarbeiterInnen verfasste wissenschaftliche Publikationen

2018

Santos Tiago, Walk Simon, Kern Roman, Helic Denis

Evolution of Collaborative Web Communities

ACM Hypertext 2018, 2018

Konferenz
Each day, millions of users visit collaborative Web communities, such as Wikipedia or StackExchange, either as large knowledge repositories or as up-to-date news sources.However, not all of Web communities are as successful as Wikipedia and, except for a few initial research results, our research community still knows only a little about what separates a successful from an unsuccessful community.Thus, we still need to (i) gain a better understanding of the underlying community evolution dynamics, and (ii) based on this understanding support activity and growth on such platforms.To that end, we distill temporal dynamics of community activity and thereby identify key factors leading to success or failure of communities.In particular, we study the differences between growing and declining communities by leveraging multivariate Hawkes processes. Furthermore, we compare communities hosted on different platforms such as StackExchange and Reddit, as well as topically diverse communities such as STEM and humanities.We find that all growing communities exhibit (i) an active core of power users reacting to the community as a whole, and (ii) numerous casual users strongly interacting with other casual users suggesting community openness towards less active users.Moreover, our results suggest that communities in the humanities are centered around power users, whereas in STEM communities activity is more evenly distributed among power and casual users.These results are of practical importance for community managers to quantitatively assess the status of their communities and guide them towards thriving community structures
2018

Santos Tiago, Walk Simon, Kern Roman, Strohmaier M., Helic Denis

Activity in Questions & Answers Websites

ACM Transactions on Social Computing, 2018

Journal
Millions of users on the Internet discuss a variety of topics on Question and Answer (Q&A) instances. However, not all instances and topics receive the same amount of attention, as some thrive and achieve self-sustaining levels of activity while others fail to attract users and either never grow beyond being a small niche community or become inactive. Hence, it is imperative to not only better understand but also to distill deciding factors and rules that define and govern sustainable Q&A instances. We aim to empower community managers with quantitative methods for them to better understand, control and foster their communities, and thus contribute to making the Web a more efficient place to exchange information. To that end, we extract, model and cluster user activity-based time series from 50 randomly selected Q&A instances from the StackExchange network to characterize user behavior. We find four distinct types of user activity temporal patterns, which vary primarily according to the users' activity frequency. Finally, by breaking down total activity in our 50 Q&A instances by the previously identified user activity profiles, we classify those 50 Q&A instances into three different activity profiles. Our categorization of Q&A instances aligns with the stage of development and maturity of the underlying communities, which can potentially help operators of such instances not only to quantitatively assess status and progress, but also allow them to optimize community building efforts
2017

Santos Tiago, Walk Simon, Helic Denis

Nonlinear Characterization of Activity Dynamics in Online Collaboration Websites

WWW '17 Companion Proceedings of the 26th International Conference on World Wide Web Companion, International World Wide Web Conferences Steering Committee, Perth, Australia, 2017

Konferenz
Modeling activity in online collaboration websites, such asStackExchange Question and Answering portals, is becom-ing increasingly important, as the success of these websitescritically depends on the content contributed by its users. Inthis paper, we represent user activity as time series and per-form an initial analysis of these time series to obtain a bet-ter understanding of the underlying mechanisms that governtheir creation. In particular, we are interested in identifyinglatent nonlinear behavior in online user activity as opposedto a simpler linear operating mode. To that end, we applya set of statistical tests for nonlinearity as a means to char-acterize activity time series derived from 16 different onlinecollaboration websites. We validate our approach by com-paring activity forecast performance from linear and nonlin-ear models, and study the underlying dynamical systems wederive with nonlinear time series analysis. Our results showthat nonlinear characterizations of activity time series helpto (i) improve our understanding of activity dynamics in on-line collaboration websites, and (ii) increase the accuracy offorecasting experiments.
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