Publikationen

Hier finden Sie von Know-Center MitarbeiterInnen verfasste wissenschaftliche Publikationen

2018

Kowald Dominik, Lacic Emanuel, Theiler Dieter, Lex Elisabeth

AFEL-REC: A Recommender System for Providing Learning Resource Recommendations in Social Learning Environments.

CIKM 2018 Workshop Proceedings, CEUR, Turin, Italy, 2018

Konferenz
In this paper, we present preliminary results of AFEL-REC, a rec-ommender system for social learning environments. AFEL-RECis build upon a scalable so‰ware architecture to provide recom-mendations of learning resources in near real-time. Furthermore,AFEL-REC can cope with any kind of data that is present in sociallearning environments such as resource metadata, user interactionsor social tags. We provide a preliminary evaluation of three rec-ommendation use cases implemented in AFEL-REC and we €ndthat utilizing social data in form of tags is helpful for not only im-proving recommendation accuracy but also coverage. ‘is papershould be valuable for both researchers and practitioners inter-ested in providing resource recommendations in social learningenvironments
2017

Seitlinger Paul, Ley Tobias, Kowald Dominik, Theiler Dieter, Hasani-Mavriqi Ilire, Dennerlein Sebastian, Lex Elisabeth, Albert D.

Balancing the Fluency-Consistency Tradeoff in Collaborative Information Search Using a Recommender Approach

International Journal of Human-Computer Interaction, Constantine Stephanidis and Gavriel Salvendy , Taylor and Francis, 2017

Journal
Creative group work can be supported by collaborative search and annotation of Web resources. In this setting, it is important to help individuals both stay fluent in generating ideas of what to search next (i.e., maintain ideational fluency) and stay consistent in annotating resources (i.e., maintain organization). Based on a model of human memory, we hypothesize that sharing search results with other users, such as through bookmarks and social tags, prompts search processes in memory, which increase ideational fluency, but decrease the consistency of annotations, e.g., the reuse of tags for topically similar resources. To balance this tradeoff, we suggest the tag recommender SoMe, which is designed to simulate search of memory from user-specific tag-topic associations. An experimental field study (N = 18) in a workplace context finds evidence of the expected tradeoff and an advantage of SoMe over a conventional recommender in the collaborative setting. We conclude that sharing search results supports group creativity by increasing the ideational fluency, and that SoMe helps balancing the evidenced fluency-consistency tradeoff.
2016

Santos Patricia, Dennerlein Sebastian, Theiler Dieter, Cook John, Treasure-Jones Tamsin, Holley Debbie, Kerr Micky , Atwell Graham, Kowald Dominik, Lex Elisabeth

Going beyond your Personal Learning Network, using Recommendations and Trust through a Multimedia Question-Answering Service for Decision-support: a Case Study in the Healthcare

Journal of Universal Computer Science, J.UCS, J. UCS Consortium, 2016

Journal
Social learning networks enable the sharing, transfer and enhancement of knowledge in the workplace that builds the ground to exchange informal learning practices. In this work, three healthcare networks are studied in order to understand how to enable the building, maintaining and activation of new contacts at work and the exchange of knowledge between them. By paying close attention to the needs of the practitioners, we aimed to understand how personal and social learning could be supported by technological services exploiting social networks and the respective traces reflected in the semantics. This paper presents a case study reporting on the results of two co-design sessions and elicits requirements showing the importance of scaffolding strategies in personal and shared learning networks. Besides, the significance of these strategies to aggregate trust among peers when sharing resources and decision-support when exchanging questions and answers. The outcome is a set of design criteria to be used for further technical development for a social tool. We conclude with the lessons learned and future work.
2015

Dennerlein Sebastian, Treasure-Jones Tamsin, Tomberg Vladimir, Theiler Dieter, Lex Elisabeth, Ley Tobias

Making Sense of Informal Learning at the Workplace

AMEE - Conference (The Association for Medical Education in Europe), Glasgow, UK, 2015

Konferenz
Sensemaking at the workplace and in educational contexts has been extensively studied for decades. Interestingly, making sense out of the own wealth of learning experiences at the workplace has been widely ignored. To tackle this issue, we have implemented a novel sensemaking interface for healthcare professionals to support learning at the workplace. The proposed prototype supports remembering of informal experiences from episodic memory followed by sensemaking in semantic memory. Results from an initial study conducted as part of an iterative co-design process reveal the prototype is being perceived as useful and supportive for informal sensemaking by study participants from the healthcare domain. Furthermore, we find first evidence that re-evaluation of collected information is a potentially necessary process that needs further exploration to fully understand and support sensemaking of informal learning experiences.
2015

Dennerlein Sebastian, Theiler Dieter, Marton Peter, Lindstaedt Stefanie , Lex Elisabeth, Santos Patricia, Cook John

KnowBrain: An Online Social Knowledge Repository for Informal Workplace Learning

In Proceedings of the European Conference on Technology Enhanced Learning, Springer International Publishing (in press)., Springer, Toledo, Spain, 2015

Konferenz
We present KnowBrain (KB), an open source Dropbox-like knowledge repository with social features for informal workplace learning. KB enables users (i) to share and collaboratively structure knowledge, (ii) to access knowledge via sophisticated content- and metadatabased search and recommendation, and (iii) to discuss artefacts by means of multimedia-enriched Q&A. As such, KB can support, integrate and foster various collaborative learning processes related to daily work-tasks.
2015

Dennerlein Sebastian, Kowald Dominik, Lex Elisabeth, Lacic Emanuel, Theiler Dieter, Ley Tobias

The Social Semantic Server: A Flexible Framework to Support Informal Learning at the Workplace

In Proceedings of the 15th International Conference on Knowledge Technologies and Data-Driven Business, i-know 2015, ACM, Graz, Austria, 2015

Konferenz
Informal learning at the workplace includes a multitude of processes. Respective activities can be categorized into multiple perspectives on informal learning, such as reflection, sensemaking, help seeking and maturing of collective knowledge. Each perspective raises requirements with respect to the technical support, this is why an integrated solution relying on social, adaptive and semantic technologies is needed. In this paper, we present the Social Semantic Server, an extensible, open-source application server that equips clientside tools with services to support and scale informal learning at the workplace. More specifically, the Social Semantic Server semantically enriches social data that is created at the workplace in the context of user-to-user or user-artifact interactions. This enriched data can then in turn be exploited in informal learning scenarios to, e.g., foster help seeking by recommending collaborators, resources, or experts. Following the design-based research paradigm, the Social Semantic Server has been implemented based on design principles, which were derived from theories such as Distributed Cognition and Meaning Making. We illustrate the applicability and efficacy of the Social Semantic Server in the light of three real-world applications that have been developed using its social semantic services. Furthermore, we report preliminary results of two user studies that have been carried out recently.
2015

Ruiz-Calleja Adolfo, Dennerlein Sebastian, Tomberg Vladimir , Ley Tobias , Theiler Dieter, Lex Elisabeth

Integrating data across workplace learning applications with a social semantic infrastructure

Proceedings of the International Conference on Web-based Learning, Springer International Publishing, Hong Kong, China, 2015

Konferenz
This paper presents our experiences using a social semantic infrastructure that implements a semantically-enriched Actor Artifact Network (AAN) to support informal learning at the workplace. Our previous research led us to define the Model of Scaling Informal Learning, to identify several common practices when learning happens at the workplace, and to propose a social semantic infrastructure able to support them. This paper shows this support by means of two illustrative examples where practitioners employed several applications integrated into the infrastructure. Thus, this paper clarifies how workplace learning processes can be supported with such infrastructure according to the aforementioned model. The initial analysis of these experiences gives promising results since it shows how the infrastructure mediates in the sharing of contextualized learning artifacts and how it builds up an AAN that makes explicit the relationships between actors and artifacts when learning at the workplace.
2015

Ruiz-Calleja Adolfo, Dennerlein Sebastian, Tomberg Vladimir , Pata Kai, Ley Tobias, Theiler Dieter, Lex Elisabeth

Supporting learning analytics for informal workplace learning with a social semantic infrastructure

In Proceedings of the European Conference on Technology Enhanced Learning, Springer International Publishing (in press)., Springer, Toledo, Spain, 2015

Konferenz
This paper presents the potential of a social semantic infrastructure that implements an Actor Artifact Network (AAN) with the final goal of supporting learning analytics at the workplace. Two applications were built on top of such infrastructure and make use of the emerging relations of such a AAN. A preliminary evaluation shows that an AAN can be created out of the usage of both applications, thus opening the possibility to implement learning analytics at the workplace.
2015

Dennerlein Sebastian, Rella Matthias, Tomberg Vladimir, Theiler Dieter, Treasure-Jones Tamsin, Kerr Micky, Ley Tobias, Al-Smadi Mohammad, Trattner Christoph

Making Sense of Bits and Pieces: A Sensemaking Tool for Informal Workplace Learning

European Conference on Technology Enhanced Learning, Springer International Publishing, 2015

Konferenz
Sensemaking at the workplace and in educational contexts has beenextensively studied for decades. Interestingly, making sense out of the own wealthof learning experiences at the workplace has been widely ignored. To tackle thisissue, we have implemented a novel sensemaking interface for healthcare professionalsto support learning at the workplace. The proposed prototype supportsremembering of informal experiences from episodic memory followed by sensemakingin semantic memory. Results from an initial study conducted as part ofan iterative co-design process reveal the prototype is being perceived as usefuland supportive for informal sensemaking by study participants from the healthcaredomain. Furthermore, we find first evidence that re-evaluation of collectedinformation is a potentially necessary process that needs further exploration tofully understand and support sensemaking of informal learning experiences.
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