Publikationen

Hier finden Sie von Know-Center MitarbeiterInnen verfasste wissenschaftliche Publikationen

2019

Santos Tiago, Walk Simon, Kern Roman, Strohmaier Markus, Helic Denis

Activity Archetypes in Question-and-Answer (Q8A) Websites—A Study of 50 Stack Exchange Instances

ACM Transactions on Social Computing, 2019

Journal
Millions of users on the Internet discuss a variety of topics on Question-and-Answer (Q&A) instances. However, not all instances and topics receive the same amount of attention, as some thrive and achieve selfsustaining levels of activity, while others fail to attract users and either never grow beyond being a smallniche community or become inactive. Hence, it is imperative to not only better understand but also to distilldeciding factors and rules that define and govern sustainable Q&A instances. We aim to empower communitymanagers with quantitative methods for them to better understand, control, and foster their communities,and thus contribute to making the Web a more efficient place to exchange information. To that end, we extract, model, and cluster a user activity-based time series from 50 randomly selected Q&A instances from theStack Exchange network to characterize user behavior. We find four distinct types of user activity temporalpatterns, which vary primarily according to the users’ activity frequency. Finally, by breaking down totalactivity in our 50 Q&A instances by the previously identified user activity profiles, we classify those 50 Q&Ainstances into three different activity profiles. Our parsimonious categorization of Q&A instances aligns withthe stage of development and maturity of the underlying communities, and can potentially help operatorsof such instances: We not only quantitatively assess progress of Q&A instances, but we also derive practicalimplications for optimizing Q&A community building efforts, as we, e.g., recommend which user types tofocus on at different developmental stages of a Q&A community
2016

Yusuke Fukazawa, Kröll Mark, Strohmaier M., Ota Jun

IR based Task-Model Learning: Automating the hierarchical structuring of tasks

Web Intelligence, IOS Press, IOS Press, 2016

Journal
Task-models concretize general requests to support users in real-world scenarios. In this paper, we present an IR based algorithm (IRTML) to automate the construction of hierarchically structured task-models. In contrast to other approaches, our algorithm is capable of assigning general tasks closer to the top and specific tasks closer to the bottom. Connections between tasks are established by extending Turney’s PMI-IR measure. To evaluate our algorithm, we manually created a ground truth in the health-care domain consisting of 14 domains. We compared the IRTML algorithm to three state-of-the-art algorithms to generate hierarchical structures, i.e. BiSection K-means, Formal Concept Analysis and Bottom-Up Clustering. Our results show that IRTML achieves a 25.9% taxonomic overlap with the ground truth, a 32.0% improvement over the compared algorithms.
2016

Stanisavljevic Darko, Hasani-Mavriqi Ilire, Lex Elisabeth, Strohmaier M., Helic Denis

Semantic Stability in Wikipedia

Complex Networks and their Applications, Cherifi, H., Gaito, S., Quattrociocchi, W., Sala, A., Springer International Publishing AG, Cham, Switzerland, 2016

Konferenz
In this paper we assess the semantic stability of Wikipedia by investigat-ing the dynamics of Wikipedia articles’ revisions over time. In a semantically stablesystem, articles are infrequently edited, whereas in unstable systems, article contentchanges more frequently. In other words, in a stable system, the Wikipedia com-munity has reached consensus on the majority of articles. In our work, we measuresemantic stability using the Rank Biased Overlap method. To that end, we prepro-cess Wikipedia dumps to obtain a sequence of plain-text article revisions, whereaseach revision is represented as a TF-IDF vector. To measure the similarity betweenconsequent article revisions, we calculate Rank Biased Overlap on subsequent termvectors. We evaluate our approach on 10 Wikipedia language editions includingthe five largest language editions as well as five randomly selected small languageeditions. Our experimental results reveal that even in policy driven collaborationnetworks such as Wikipedia, semantic stability can be achieved. However, there aredifferences on the velocity of the semantic stability process between small and largeWikipedia editions. Small editions exhibit faster and higher semantic stability than large ones. In particular, in large Wikipedia editions, a higher number of successiverevisions is needed in order to reach a certain semantic stability level, whereas, insmall Wikipedia editions, the number of needed successive revisions is much lowerfor the same level of semantic stability.
2015

Kröll Mark, Strohmaier M.

Associating Intent with Sentiment in Weblogs

International Conference on Applications of Natural Language to Information Systems, NLDB'15, Springer-Verlag, Passau, Germany, 2015

Konferenz
People willingly provide more and more information about themselves on social media platforms. This personal information about users’ emotions (sentiment) or goals (intent) is particularly valuable, for instance, for monitoring tools. So far, sentiment and intent analysis were conducted separately. Yet, both aspects can complement each other thereby informing processes such as explanation and reasoning. In this paper, we investigate the relation between intent and sentiment in weblogs. We therefore extract ~90,000 human goal instances from the ICWSM 2009 Spinn3r dataset and assign respective sentiments. Our results indicate that associating intent with sentiment represents a valuable addition to research areas such as text analytics and text understanding.
2012

Helic Denis, Körner C., Granitzer Michael, Strohmaier M., Trattner Christoph

Navigational efficiency of broad vs. narrow folksonomies

In Proceedings of the 23rd Conference on Hypertext and Social Media (HT2012). ACM, 2012, 2012

Konferenz
Although many social tagging systems share a common tripartitegraph structure, the collaborative processes that aregenerating these structures can differ significantly. For example,while resources on Delicious are usually tagged by allusers who bookmark the web page cnn.com, photos on Flickrare usually tagged just by a single user who uploads thephoto. In the literature, this distinction has been describedas a distinction between broad vs. narrow folksonomies.This paper sets out to explore navigational differences betweenbroad and narrow folksonomies in social hypertextualsystems. We study both kinds of folksonomies on a datasetprovided by Mendeley - a collaborative platform where userscan annotate and organize scientific articles with tags. Ourexperiments suggest that broad folksonomies are more usefulfor navigation, and that the collaborative processes thatare generating folksonomies matter qualitatively. Our findingsare relevant for system designers and engineers aimingto improve the navigability of social tagging systems.
2012

Strohmaier M., Helic Denis, Benz D., Körner C., Kern Roman

Evaluation of Folksonomy Induction Algorithms

In the ACM Transactions on Intelligent Systems and Technology, 3(4), 2012, 2012

Journal
2011

Helic Denis, Strohmaier M., Trattner Christoph, Muhr M., Lerman K.

Pragmatic Evaluation of Folksonomies

20th International World Wide Web Conference (WWW2011), 2011

Konferenz
2010

Koerner C., Kern Roman, Strohmaier M.

Why do Users Tag? Detecting Users' Motivation for Tagging in Social Tagging Systems

4th International AAAI Conference on Weblogs and Social Media (ICWSM2010), 2010

Konferenz
2010

Koerner C., Benz D., Hotho A., Strohmaier M., Stumme G.

Stop Thinking, Start Tagging: Tag Semantics Arise From Collaborative Verbosity

19th International World Wide Web Conference (WWW2010), 2010

2010

Kröll Mark, Strohmaier M.

Analyzing Human Intentions in Natural Language Text

The Fifth International Conference on Knowledge Capture (K-CAP'09), 2010

Konferenz
In this paper, we introduce the idea of Intent Analysis, which is to create a profile of the goals and intentions present in textual content. Intent Analysis, similar to Sentiment Analysis, represents a type of document classification that differs from traditional topic categorization by focusing on classification by intent. We investigate the extent to which the automatic analysis of human intentions in text is feasible and report our preliminary results, and discuss potential applications. Inaddition, we present results from a study that focused on evaluating intent profiles generated from transcripts of American presidential candidate speeches in 2008.
2010

Strohmaier M., Wagner C.

The Wisdom in Tweetonomies: Acquiring Latent Conceptual Structures from Social Awareness Streams

Semantic Search 2010 Workshop (SemSearch2010), 2010

Konferenz
2010

Koerner C., Strohmaier M.

A Call for Social Tagging Datasets

ACM SIGWEB Newsletter, Issue Winter, 2010

Journal
2010

Koerner C., Kern Roman, Grahsl H. P., Strohmaier M.

Of Categorizers and Describers: An Evaluation of Quantitative Measures for Tagging Motivation

21st ACM SIGWEB Conference on Hypertext and Hypermedia (HT2010), 2010

Konferenz
2010

Koerner C., Benz D., Hotho A., Strohmaier M., Stumme G.

Social Bookmarking Systems: Verbosity Improves Semantics

International Sunbelt Social Network Conference, 2010

Konferenz
2010

Trattner Christoph, Strohmaier M., Helic Denis

The benefits and limitations of tag clouds as a tool for social navigation from a network-theoretic perspective

Journal of Universal Computer Science, 2010

Journal
2010

Kern Roman, Koerner C., Strohmaier M.

Exploring the Influence of Tagging Motivation on Tagging Behavior

European Conference on Research and Advanced Technology for Digital Libraries , 2010

Konferenz
2010

Helic Denis, Trattner Christoph, Andrews K., Strohmaier M.

On the Navigability of Social Tagging Systems

International Conference on Social Computing, 2010

2009

Kröll Mark, Prettenhofer P., Strohmaier M.

Equipping intelligent agents with commonsense knowledge acquired from search query logs: Results from an exploratory study

"Data Mining and Multi-agent Integration", Springer Publishing, 2009

Buch
2009

Körner C., Kröll Mark, Strohmaier M.

Intentional Query Suggestion: Making User Goals More Explicit During Search

Workshop on Web Search Click Data WSCD'09, 2009

Konferenz
2009

Strohmaier M., Wermelinger M., Yu Y.

Using Network Properties to Study Congruence of Software Dependencies and Maintenance

2nd International Workshop on Socio-Technical Congruence STC'09, 2009

Konferenz
2009

Kröll Mark, Strohmaier M.

Extracting Human Goals from Weblogs

Workshop on Knowledge Discovery, Data Mining and Machine Learning (KDML) 2009, 2009

Konferenz
2009

Wermelinger M., Yu Y., Strohmaier M.

Using Formal Concept Analysis to Construct and Visualise Hierarchies of Software Developers

International Conference on Software Engineering, Vancouver (ICSE'09), 2009

Konferenz
2009

Strohmaier M.

Hypertext 2009: Hypertext in the wild!

ACM SIGWEB Newsletter, Issue Autumn, 2009

Journal
2009

Jeanquartier Fleur, Kröll Mark, Strohmaier M.

Intent Tag Clouds: An Intentional Approach To Visual Text Analysis

Proceedings of the Workshop on Semantic Multimedia Database Technologies, 10th International Workshop of the Multimedia Metadata Community (SeMuDaTe2009), CEUR Workshop Proceedings Volume 539, 2009

Konferenz
Getting a quick impression of the author's intention of a text is a task often performed. An author's intention plays a major role in successfully understanding a text. For supporting readers in this task, we present an intentional approach to visual text analysis, making use of tag clouds. The objectiveof tag clouds is presenting meta-information in a visually appealing way. However there is also much uncertainty associated with tag clouds, such as giving the wrong impression. It is not clear whether the author's intent can be grasped clearly while looking at a corresponding tag cloud. Therefore it is interesting to ask to what extent, with tag clouds, it is possible to support the user in understanding intentions expressed. In order to answer this question, we construct an intentional perspective on textual content. Based on an existing algorithm for extracting intent annotations from textual content we present a prototypical implementation to produce intent tag clouds, and describe a formative testing, illustrating how intent visualizations may support readers in understanding a text successfully. With the initial prototype, we conducted user studies of our intentional tag cloud visualization and a comparison with a traditional one that visualizes frequent terms. The evaluation's results indicate, that intent tag clouds have a positive effect on supporting users in grasping an author's intent.
2009

Strohmaier M.

Studying Knowledge Transfer with Weblogs in Small and Medium Enterprises: An Exploratory Case Study

Scalable Computing: Practice and Experience - Special Issue: The Web on the Move, 2009

Journal
2008

Strohmaier M., Horkoff Jennifer, Yu E., Aranda Jorge, Easterbrook Steve

Can Patterns improve Modeling? Two Exploratory Studies

International Working Conference on Requirements Engineering: Foundations for Software Quality (REFSQ'08), co-located with CAISE'08, Montpellier, France, 2008, 2008

Konferenz
A considerable amount of effort has been placed into the investigation of i* modeling as a tool for early stage requirements engineering. However, widespread adoption of i* models in the requirements process has been hindered by issues such as the effort required to create the models, coverage of the problem context, and model complexity. In this work, we explore the feasibility of pattern application to address these issues. To this end, we perform both an exploratory case study and initial experiment to investigate whether the application of patterns improves aspects of i* modeling. Furthermore, we develop a methodology which guides the adoption of patterns for i* modeling. Our findings suggest that applying model patterns can increase model coverage, but increases complexity, and may increase modeling effort depending on the experience of the modeler. Our conclusions indicate situations where pattern application to i* models may be beneficial.
2008

Strohmaier M.

Purpose Tagging - Capturing User Intent to Assist Goal-Oriented Social Search

SSM'08 Workshop on Search in Social Media, 2008

Konferenz
2008

Strohmaier M., Prettenhofer P., Lux M.

Different Degrees of Explicitness in Intentional Artifacts - Studying User Goals in a Large Search Query Log

proceedings of CSKGOI 08 International Workshop on Commonsense Knowledge and Goal Oriented Interfaces, 2008

Konferenz
On the web, search engines represent a primary instrument through which users exercise their intent. Understanding the specific goals users express in search queries could improve our theoretical knowledge about strategies for search goal formulation and search behavior, and could equip search engine providers with better descriptions of users’ information needs. However, the degree to which goals are explicitly expressed in search queries can be suspected to exhibit considerable variety, which poses a series of challenges for researchers and search engine providers. This paper introduces a novel perspective on analyzing user goals in search query logs by proposing to study different degrees of intentional explicitness. To explore the implications of this perspective, we studied two different degrees of explicitness of user goals in the AOL search query log containing more than 20 million queries. Our results suggest that different degrees of intentional explicitness represent an orthogonal dimension to existing search query categories and that understanding these different degrees is essential for effective search. The overall contribution of this paper is the elaboration of a set of theoretical arguments and empirical evidence that makes a strong case for further studies of different degrees of intentional explicitness in search query logs.
2008

Stocker A., Us Saeed A., Höfler Patrick, Strohmaier M.

Stakeholder-Orientierung als Gestaltungsprinzip für Corporate Web 2.0: Eine explorative Analyse

Hrsg.: Martin Bichler, Thomas Hess, Helmut Krcmar, Ulrike Lechner, Florian Matthes, Arnold Picot, Benjamin Speitkamp, Petra Wolf. , 2008

Konferenz
2008

Strohmaier M., Prettenhofer P., Kröll Mark

Different Degrees of Explicitness in Intentional Artifacts - Studying User Goals in a Large Search Query Log

International Workshop on Agents and Data Mining Interaction ADMI'08, 2008

Konferenz
2007

Rollett H., Lux M., Strohmaier M., Dösinger G.

The Web 2.0 Way of Learning with Technologies

International Journal of Learning Technology, Vol. 3, Issue 1, 2007, Inderscience Publishers, 2007

Journal
While there is a lot of hype around various concepts associated with the term Web 2.0 in industry, little academic research has so far been conducted on the implications of this new approach for the domain of education. Much of what goes by the name of Web 2.0 can, in fact, be regarded as new kinds of learning technologies, and can be utilised as such. This paper explains the background of Web 2.0, investigates the implications for knowledge transfer in general, and then discusses its particular use in eLearning contexts with the help of short scenarios. The main challenge in the future will be to maintain essential Web 2.0 attributes, such as trust, openness, voluntariness and self-organisation, when applying Web 2.0 tools in institutional contexts.
2007

Strohmaier M., Lindstaedt Stefanie

Rapid Knowledge Work Visualization for Organizations

Journal of Knowledge Management, Emerald Group Publishing Limited, 2007

Journal
Purpose: The purpose of this contribution is to motivate a new, rapid approachto modeling knowledge work in organizational settings and to introducea software tool that demonstrates the viability of the envisioned concept.Approach: Based on existing modeling structures, the KnowFlowr Toolsetthat aids knowledge analysts in rapidly conducting interviews and in conductingmulti-perspective analysis of organizational knowledge work is introduced.Findings: It is demonstrated how rapid knowledge work visualization can beconducted largely without human modelers by developing an interview structurethat allows for self-service interviews. Two application scenarios illustrate thepressing need for and the potentials of rapid knowledge work visualizations inorganizational settings.Research Implications: The efforts necessary for traditional modeling approachesin the area of knowledge management are often prohibitive. Thiscontribution argues that future research needs to take economical constraintsof organizational settings into account in order to be able to realize the fullpotential of knowledge work management.Practical Implications: This work picks up a problem identified in practiceand proposes the novel concept of rapid knowledge work visualization for makingknowledge work modeling in organizations more feasible.Value: This work develops a vision of rapid knowledge work visualization andintroduces a tool-supported approach that addresses some of the identified challenges.
2007

Strohmaier M., Yu E., Horkoff J., Aranda J., Easterbrook S.

Analyzing Knowledge Transfer Effectiveness - An Agent-Oriented Approach

n Proceedings of the 40th Hawaii International Conference on System Sciences (HICSS-40 2007), January 3-9, IEEE Computer Society, Hawaii, USA, 2007., 2007

Konferenz
Facilitating the transfer of knowledge between knowledge workers represents one of the main challenges of knowledge management. Knowledge transfer instruments, such as the experience factory concept, represent means for facilitating knowledge transfer in organizations. As past research has shown, effectiveness of knowledge transfer instruments strongly depends on their situational context, on the stakeholders involved in knowledge transfer, and on their acceptance, motivation and goals. In this paper, we introduce an agent-oriented modeling approach for analyzing the effectiveness of knowledge transfer instruments in the light of (potentially conflicting) stakeholders ’ goals. We apply this intentional approach to the experience factory concept and analyze under which conditions it can fail, and how adaptations to the Experience Factory can be explored in a structured way.
2007

Lindstaedt Stefanie , Strohmaier M.

A hybrid

in: Proceedings of the 40th Hawaii International Conference on System Sciences (HICSS-40 2007), January 3-9, IEEE Computer Society, Hawaii, USA, 2007, 2007

2007

Strohmaier M., Lux M., Granitzer Michael, Scheir Peter, Liaskos S., Yu E.

How Do Users Express Goals on the Web? - An Exploration of Intentional Structures in Web Search

We Know 07 International Workshop on Collaborative Knowledge Management for Web Information Systems, in conjunction with WISE 07, , Nancy, France, 2007

Konferenz
2006

Kienreich Wolfgang, Strohmaier M.

Wissensmodellierung als Grundlage für die Anwendung semantischer Technologien

Semantic Web - Wege zur vernetzten Wissensgesellschaft, Pellegrini, T., Blumauer, A., Springer Verlag, Berlin, Germany, 2006

Buch
2005

Strohmaier M., Rollett H.

Future Research Challenges in Business Agility - Time, Control and Information Systems

Proceedings of the IEEE CEC 05 Workshop BT 05 on Business Transformation, IEEE Press, Munich, Germany, 2005

Konferenz
2005

Lindstaedt Stefanie , Strohmaier M.

Application of Knowledge Problem Patterns in Process Oriented Organizations

Post-Proceedings of the 3rd Conference on Professional Knowledge Management (WM2005), LectureNotes in Artificial Intelligence (LNAI), Springer, Springer, Berlin, Germany, 2005

Konferenz
This contribution introduces a method for the identificationof knowledge problems in process-oriented organizations. On an operativelevel, knowledge problems occur when the generation, storage, transferor application of knowledge is not in accordance with an organization’sbusiness goals. The introduced method represents an instrumentfor pointing organizations to such shortcomings and thereby opens upsolution spaces for overcoming them. This contribution introduces a setof knowledge problem patterns and an accompanying process of applyingthem in organizations - both supported by empirical data generated inthree conducted case studies. In doing that, this contribution providesnew stimuli and insights for current research in the domain of businessprocess oriented knowledge modeling and -audits.
2005

Lindstaedt Stefanie , Strohmaier M.

Beyond flexible Information Systems: Why Business Agility Matters

Proceedings of the CAiSE 05 Workshop BPMDS 05 on Business Process Modeling, Development, and Support: Business Processes and Support Systems: Design for Flexibility, Castro, J., Teniente, E., Porto, Portugal, 2005

Konferenz
Today, organizations need to act and perform in increasinglydynamic environments. Current research on flexibility of information systemsaims to provide answers to this fact. Yet, we show that the concept of flexibilityalone does not suffice to address this challenge. Therefore, this paper introducesthe notion of business agility that extends the concept of flexibility anddescribes further necessary areas of research. We identify a perception gapwhich argues that current concepts of flexibility do not actively search forchallenges or opportunities of change in the environment. Instead, flexibility iscommonly perceived to be a rather passive characteristic. Based on thisobservation, our contribution introduces an exemplary instrument that addressesthe identified perception gap and aids organizations in achieving higher degreesof business agility and thus, increases the capability of organizations to act andperform under uncertain conditions. The overall contribution of this paper is anextended perspective on the concept of flexibility, the identification of furthernecessary areas of research and the introduction of an instrument that addressesaspects of the identified issues.
2005

Lindstaedt Stefanie , Strohmaier M.

Business Process Oriented Knowledge Infrastructures

JUCS - Proceedings of I-Know 05, Springer, Graz, Austria, 2005

Konferenz
2005

Lindstaedt Stefanie , Strohmaier M.

Integrating Business Processes and Knowledge Infrastructures

Journal of Universal Computer Science, 2005

Journal
The integration of available knowledge management technologies, concepts andmethods into organizational business processes is a pressing and challenging researchissue today. Researches and practitioners in the areas of process and knowledgemanagement alike seek for solutions that aid the flexible alignment of knowledgemanagement efforts to an organization’s most value generating activities. Theadvantages inherent in such efforts are manifold: The execution of business processesis supported from a knowledge perspective, the economic benefit of knowledgemanagement can be illustrated more easily and knowledge management activitiesbecome “alive” because of the integration in organizational business processes -which in turn thrives business performance.The special issue “Integrating Business Processes and KnowledgeInfrastructures” makes more detailed versions of the contributions to BPOKI’04available. BPOKI’04 is a special track series on Business Process OrientedKnowledge Infrastructures that took place the first time during I-Know’04, the 4thInternational Conference on Knowledge Management (http://www.iknow.at/BPOKI).The purpose of this special issue is to provide readers with an overview of up-todateresearch on the intersection between business process and knowledgemanagement. Contributions of this special issue consider both, organizational as wellas technological aspects of this topic, and fall in one of the following four categories:1) Business Process Modelling 2) Business Process Learning 3) Business ProcessSupport and 4) Business Process Execution.
2005

Strohmaier M.

The B-KIDE Framework and Tool for Business Process Oriented Knowledge Infrastructure Development

Journal of Knowledge and Process Management, John Wiley & Sons, 2005

Journal
2005

Lindstaedt Stefanie , Dietrich W., Koronakis P., Strohmaier M.

Knowledge Problems in Process Oriented Organizations: A Pattern Approach

WM 2005: Professional Knowledge Management Experiences and Visions, Contributions to the 3rd Conference Professional Knowledge Management, April 10-13, 2005, DFKI, Kaiserslautern, 2005

Konferenz
This contribution introduces a novel approach for the identificationof knowledge problems in process-oriented organizations. On anoperative level, knowledge problems occur when the generation, storage,transfer or application of knowledge is not in accordance with an organization’sbusiness goals. The concept of knowledge problem patternsrepresents a sound instrument to point organizations to such shortcomingsand thereby opens up solution spaces for overcoming them. Thiscontribution briefly introduces a set of knowledge problem patterns andan accompanying process of applying them in real world environments- both supported by empirical data generated in three conducted casestudies. The concepts of this work provide new stimuli and insights forcurrent research in the domain of business process oriented knowledgemodelling and -audits.
2005

Lindstaedt Stefanie , Strohmaier M.

Special Issue on 'Knowledge Infrastructures for the Support of Knowledge Intensive Business Processes'

Journal of Universal Knowledge Management, Graz, Austria, 2005

Journal
2004

Hrastnik J., Rollett H., Strohmaier M.

Heterogenes Wissen über Prozesse als Grundlage für die Geschäftsprozessverbesserung

Herausgeberband Wissenslogistik, Engelhardt, C., Hall, K., Ortner, J., Semmering, Austria, 2004

Buch
2003

Strohmaier M.

Designing Business Process Oriented Knowledge Infrastructures

Proceedings der GI Workshopwoche, Workshop der Fachgruppe Wissensmanagement, Karlsruhe, 2003

Konferenz
2003

Strohmaier M.

A Business Process oriented Approach for the Identification and Support of organizational Knowledge Processes

Proceedings der 4. Oldenburger Fachtagung Wissensmanagement, Oldenburg, 2003

Konferenz
2003

Lindstaedt Stefanie , Farmer J., Hrastnik J., Rollett H., Strohmaier M.

Integration von Prozess- und Wissensmanagement-orientierten Designstrategien zur Erstellung benutzerfreundlicher Unternehmensportale

Wissensmanagement 2003 - 2. Konferenz Professionelles Wissensmanagement, Luzern/Schweiz, 2.-4.4.2003, Reimer, U., Abecker, A., Staab, S., Stumme, G., Köllen Druck Verlag GmbH, Luzern, Schweiz, 2003

Konferenz
Personalisierbare Portale als Fenster zu Unternehmensgedachtnissen finden ¨in der Praxis immer haufiger Anwendung. Bei dem Design dieser Portale stellt sich die ¨Frage nach der Strukturierung der Informationen: auf der einen Seite soll der tagliche ¨Arbeitsprozess unterstutzt werden, auf der anderen Seite sollen aber auch Informa- ¨tionen zuganglich gemacht werden, die den Prozess in einen gr ¨ oßeren Kontext set- ¨zen. Unsere Erfahrungen bei der Portalentwicklungen haben gezeigt, dass zwei unterschiedlicheStrategien Anwendung finden: Prozessfokus und Wissensfokus. Die Wahlder individuellen Strategie hangt einerseits von den Zielen ab, die das Portal erf ¨ ullen ¨soll. Andererseits hangen sie aber auch von der Ausgangssituation im anwendenden ¨Unternehmen ab. Dieser Beitrag stellt die beiden Designstrategien vor und identifiziertRahmenbedingungen, die bei der Wahl der Stategie helfen konnen.
2002

Lindstaedt Stefanie , Strohmaier M.

Introduction of Knowledge Management (KMIntro)

TELEMATIK 03/2002, Telematik Ingenieur Verband, Graz, Austria, 2002

Konferenz
2002

Lindstaedt Stefanie , Strohmaier M., Rollett Herwig, Hrastnik Janez, Bruhnsen Karin, Droschl Georg, Gerold Markus

KMap: Providing Orientation for Practitioners when Introducing Knowledge Management

Proceedings of the 4th International Conference on Practical Aspects of Knowledge Management (PAKM 2002), Springer, Vienna Austria, 2002

Konferenz
One of the first question each knowledge management project facesis: Which concrete activities are referred to under the name of knowledgemanagement and how do they relate to each other? To help answer this questionand to provide guidance when introducing knowledge management we havedeveloped KMap. KMap is an environment which supports a practitioner in theinteractive exploration of a map of knowledge management activities. Theinteraction helps trigger interesting questions crucial to the exploration of thesolution space and makes hidden argumentation lines visible. KMap is not anew theory of knowledge management but a pragmatic “object to think with”and is currently in use in two case studies.
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