Erdmann Michael, Hansch Daniel, Pammer-Schindler Viktoria, Rospocher Marco, Ghidini Chiara, Lindstaedt Stefanie , Serafini Luciano
2011
This chapter describes some extensions to and applications of the Semantic MediaWiki. It complements the discussion of the SMW in Chap. 3. Semantic enterprise wikis combine the strengths of traditional content management systems, databases, semantic knowledge management systems and collaborative Web 2.0 platforms. Section 12.1 presents SMW+, a product for developing semantic enterprise applications. The section describes a number of real-world applications that are realized with SMW+. These include content management, project management and semantic data integration. Section 12.2 presents MoKi, a semantic wiki for modeling enterprise processes and application domains. Example applications of MoKi include modeling tasks and topics for work-integrated learning, collaboratively building an ontology and modeling clinical protocols. The chapter illustrates the wealth of activities which semantic wikis support.
Kump Barbara, Knipfer Kristin, Pammer-Schindler Viktoria, Schmidt Andreas, Maier Ronald, Kunzmann Christine, Cress Ulrike, Lindstaedt Stefanie
2011
The Knowledge Maturing Phase Model has been presented as a model aligning knowledge management and organizational learning. The core argument underlying the present paper is that maturing organizational knowhow requires individual and collaborative reflection at work. We present an explorative interview study that analyzes reflection at the workplace in four organizations in different European countries. Our qualitative findings suggest that reflection is not equally self-evident in different settings. A deeper analysis of the findings leads to the hypothesis that different levels of maturity of processes come along with different expectations towards the workers with regard to compliance and flexibility, and to different ways of how learning at work takes place. Furthermore, reflection in situations where the processes are in early maturing phases seems to lead to consolidation of best practice, while reflection in situations where processes are highly standardized may lead to a modification of these standard processes. Therefore, in order to support the maturing of organizational know-how by providing reflection support, one should take into account the degree of standardisation of the processes in the target group.