Hier finden Sie von Know-Center MitarbeiterInnen verfasste wissenschaftliche Publikationen


Santos Patricia, Dennerlein Sebastian, Theiler Dieter, Cook John, Treasure-Jones Tamsin, Holley Debbie, Kerr Micky , Atwell Graham, Kowald Dominik, Lex Elisabeth

Going beyond your Personal Learning Network, using Recommendations and Trust through a Multimedia Question-Answering Service for Decision-support: a Case Study in the Healthcare

Journal of Universal Computer Science, J.UCS, J. UCS Consortium, 2016

Social learning networks enable the sharing, transfer and enhancement of knowledge in the workplace that builds the ground to exchange informal learning practices. In this work, three healthcare networks are studied in order to understand how to enable the building, maintaining and activation of new contacts at work and the exchange of knowledge between them. By paying close attention to the needs of the practitioners, we aimed to understand how personal and social learning could be supported by technological services exploiting social networks and the respective traces reflected in the semantics. This paper presents a case study reporting on the results of two co-design sessions and elicits requirements showing the importance of scaffolding strategies in personal and shared learning networks. Besides, the significance of these strategies to aggregate trust among peers when sharing resources and decision-support when exchanging questions and answers. The outcome is a set of design criteria to be used for further technical development for a social tool. We conclude with the lessons learned and future work.

Dennerlein Sebastian, Rella Matthias, Tomberg Vladimir, Theiler Dieter, Treasure-Jones Tamsin, Kerr Micky, Ley Tobias, Al-Smadi Mohammad, Trattner Christoph

Making Sense of Bits and Pieces: A Sensemaking Tool for Informal Workplace Learning

European Conference on Technology Enhanced Learning, Springer International Publishing, 2015

Sensemaking at the workplace and in educational contexts has beenextensively studied for decades. Interestingly, making sense out of the own wealthof learning experiences at the workplace has been widely ignored. To tackle thisissue, we have implemented a novel sensemaking interface for healthcare professionalsto support learning at the workplace. The proposed prototype supportsremembering of informal experiences from episodic memory followed by sensemakingin semantic memory. Results from an initial study conducted as part ofan iterative co-design process reveal the prototype is being perceived as usefuland supportive for informal sensemaking by study participants from the healthcaredomain. Furthermore, we find first evidence that re-evaluation of collectedinformation is a potentially necessary process that needs further exploration tofully understand and support sensemaking of informal learning experiences.

Trattner Christoph, Smadi Mohammad, Theiler Dieter, Dennerlein Sebastian, Kowald Dominik, Rella Matthias, Kraker Peter, Barreto da Rosa Isaías, Tomberg Vladimir, Kröll Mark, Treasure-Jones Tamsin, Kerr Micky, Lindstaedt Stefanie , Ley Tobias

D5.1 Social Semantic Network: Concept and Prototype 1


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