Publikationen

Information-seeking tasks with learning or investigative purposes are usually referred to as exploratory search. Exploratory search unfolds as a dynamic process where the user, amidst navigation, trial-and-error and on-the-fly selections, gathers and organizes information (resources). A range of innovative interfaces with increased user control have been developed to support exploratory search process. In this work we present our attempt to increase the power of exploratory search interfaces by using ideas of social search, i.e., leveraging information left by past users of information systems. Social search technologies are highly popular nowadays, especially for improving ranking. However, current approaches to social ranking do not allow users to decide to what extent social information should be taken into account for result ranking. This paper presents an interface that integrates social search functionality into an exploratory search system in a user-controlled way that is consistent with the nature of exploratory search. The interface incorporates control features that allow the user to (i) express information needs by selecting keywords and (ii) to express preferences for incorporating social wisdom based on tag matching and user similarity. The interface promotes search transparency through color-coded stacked bars and rich tooltips. In an online study investigating system accuracy and subjective aspects with a structural model we found that, when users actively interacted with all its control features, the hybrid system outperformed a baseline content-based-only tool and users were more satisfied.

The use of contexts –side information associated to information tasks– has been one ofthe most important dimensions for the improvement of Information Retrieval tasks, helpingto clarify the information needs of the users which usually start from a few keywords in atext box. Particularly, the social context has been leveraged in search and personalizationsince the inception of the Social Web, but even today we find new scenarios of informationfiltering, search, recommendation and personalization where the use of social signals canproduce a steep improvement. In addition, the action of searching has become a social processon the Web, making traditional assumptions of relevance obsolete and requiring newparadigms for matching the most useful resources that solve information needs. This escenariohas motivated us for organizing the Social Personalization and Search (SPS) workshop,a forum aimed at sharing and discussing research that leverage social data for improvingclassic personalization models for information access and to revisiting search from individualphenomena to a collaborative process.