Structured Literature Review – Barriers to Knowledge Sharing, and Socio-Technical Solution Approaches

BSc thesis

Companies are increasingly willing to participate in so-called ‘co-opetition’ partnerships for research and innovation undertakings. Joining forces with competitors and technology leaders seems to be an effective route towards boosting one’s business via innovative ideas, approaches and technologies.

In order to benefit from a fruitful collaboration, they need to share certain sensitive knowledge as a basis to go beyond the current situation. On the other hand, protecting highly confidential knowledge is essential not to risk losing their edge in know-how and avoid any spill of knowledge towards competitors. The management of this trade-off between sharing and protecting is challenging from an organizational point of view, and research at large is yet to understand how to best support such balancing processes by software tools and interfaces.

Nevertheless, several aspects, case studies and best practices of this topic have been covered by literature of the computer-supported cooperative work (CSCW) research domain. Barriers for knowledge sharing have been investigated. Examples of information technology can be found that have been designed to support specific processes involved.

The aim of this bachelor thesis is to conduct a structured literature review of selected sources and compile a categorized overview, synthesis and discussion with respect to the aforementioned aspects.

Contact:

Ass.Prof. Dr. Viktoria Pammer-Schindler, TU Graz and Know-Center, vpammer@know-center.at
Rene Kaiser, Know-Center, rkaiser@know-center.at

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Viktoria Pammer-Schindler
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